Without a doubt, Steadman's Recreation carry some great products. Their customer service is, in two words, sub par. My wife and I went there shopping for a UTV. After 20 minutes of walking around (both inside and outside) no one ever came to us and asked if we needed help. This was rather disappointing, especially when Steadmas is no longer the ONLY place in Tooele to buy UTVs. They lost a sale from me that day and I ended up purchasing from their new competition.
I bought a Yamaha from Steadman's a while back. The drive is not bad and well worth it for the value. The staff was excellent, pricing on the bike was excellent. The city dealers want to add lots of bogus charges to the MSRP and deal with you on lowering the bogus charges. If you're buying a machine, save the hassle and drive out there, save a bunch of money, and enjoy the ride.
My family LOVES Steadman's! I bought a RZR 1000 there last year and my Dad and brother both bought theirs at Steadman's within the last few months. They make the process easy and don't try to take advantage of you on price. It's worth the drive to Tooele for us.