Paths, Peaks & Paddles, Inc.
1000 Ellicott Creek Rd, Tonawanda, NY 14150
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Spoke with Christine about our kayak needs and budget. She was able to show us the options and inform us on the differences between them. The staff seems very knowledgeable. They made an effort to ensure we were safe on the water. Christine was very patient with the questions coming from this novice kayak-er.
These owners are extremely rude and not professional. They will sell you anything you look at regardless if it fits your needs. I was cursed at and yelled at by the owner after I wanted a refund or exchange after they lied about the information of a kayak. I will never set foot in here again. You can buy their overpriced german Kayaks on Amazon for less money and less hassle. I actually recorded part of the conversation with the owner . Heres what you can expect if you need help after a purchase. Watch it here:
03/23/2012Provided by Citysearch -
I tried to buy a used kayak from PPP. Nice enough to give me a test ride, helpful and knowledgable guide person. But the owner is a stiff. Wouldn't budge on an over-priced used boat, wouldn't even change the seat back pad from another used boat to make the sale. Didn't care if I came back or not, didn't offer an alternative boat for the price range I could afford, didn't discuss financing, didn't offer to call if something came in, just tried to squeeze me for as much as possible. I suppose he figures that as the only dedicated paddle sports store this side of Albion customers have no choice but to take it or leave it. Leave it! I drove to Syracuse to buy a Craigslisted boat rather than give this guy a dime. If you've got $3000 or $4000 to spend maybe he'll treat you better, but don't go here looking for a deal.
06/01/2011Provided by Citysearch -
I cannot believe the first time experience I had with the owner of PPP. I was meeting some friends that rented canoes from PPP and was told to meet them by the launch, I had a small child with me and pulled onto the shoulder, not the grass, to unload. There was no one around at the time so I was not blocking anything, the owner came up from the creek and launched into a drawn out verbal tirade at me, which I remained calm though out and moved my car. He had no reason to yell at us and darn near ruined out day, it was completely uncalled for. I will never step foot into this store or use their launch ever again, which is too bad since we were looking to purchase some new gear and heard some good things about PPP.