They arrived on time. Service was fast. The drivers, and dispatchers are efficient. They really know what they are doing. I will be using them if I ever need help in the future!
I just had a tow from this company and J was the driver. He showed professionalism, he showed up within the hour as they stated he would. He took care of getting my vehicle on and off the vehicle. He was a really nice guy too!Thank you guys!
I was making a turn into Walgreens but missed the turn arrow. Diamondback was leaving Grones on Rt 9 and had to make a wide turn. Before I could back up, the driver opened the window and spit at my car. Thankfully it was raining so my window was almost all the way up. I called their office very upset. The driver returned my call within minutes and denied spitting at me. He informed me he was a manager and their trucks have cameras. I was called a liar and told I must not have anything to do. I called back the office and told the person answering to please review his camera footage. The worst part is that my 3 yr. old granddaughter was in the car seat seated behind me so she had to witness this man acting like a buffoon. Sorry to the owners and other employees but I had to leave this review. I would NEVER use this towing service!
Seems like your company will go down thre drain with the drivers you hiring! This driver that picked up a car woodward ave and gates st Ridgewood NY today blocked the trafick for an hour and 30 mins not only that than i goes and parks the tow truck blocking the next street than when i asked so he can move a bit so i could get home started going nuts on me threatened to hit me saing he doesnt care for no one and on top of that almost ran me over !!! Got pics to prove it too!!less »
Seems like your company will go down thre drain with the drivers you hiring! This driver that picked up a car woodward ave and gates st Ridgewood NY today blocked the trafick for an hour and 30 mins not only that than i goes and parks the tow truck blocking the next street than when i asked so he can move a bit so i could get home started going nuts on me threatened to hit me saing he doesnt care for no one and on top of that almost ran me over !!! Got pics to prove it too!!
I Called Geico. They sent diamondback towing to jump my van. I received a call from Sean saying he was running 30 minutes behind. Very kind, respectful gentleman. The battery is different because the van is oversized, but he knew exactly what to do. He was here and gone in 5 minutes. Very satisfied. I will ask for them if I need assistance again! Thanks Sean!!!
THIS BUSINESS IS COMPLETE BS. NOTHING BUT A BUNCH OF CROOKS. IF YOU EVER GET TOWEDBFROM THESE GUYS...CALL POLICE IMMEDIATELY. 380 BUCKS TO DISHONEST PEOPLE. CALL CONSUMER AFFAIRS AS WELL. THEY ARE CURRENTLY BRING INVESTIGATED BY LKWD POLICE DEPT AND CONSUMER AFFAIRS. BUNCH OF CROOKS. SOMEBODY HAS TO STOP THESE GUYS.
If I could leave 0 stars then that would be my choice. These guys don't know What they are doing and are the rudest people I have ever met. Geico tried setting me up with them and an hour past my pick up time they call me and tell me they don't have the right equipment to pick up my car, While I had an appointment time to arrive at the dealership. Absolute joke... Definetly do NOT recommend
I saw one of their trucks on the road. It was driving without a license plate. Driver was reckless, changing lines erratically back and forth.
This company is unsafe and dangerous. Geico called them for us because of car broke down . They picked the car up no problems. When we got to our house driver was doing his thing I watched him undo the chains from front of car then he told me to put the car in neutral. I assumed he was going to lower it down with the winch. As soon as I put the car in neutral it rolled off and smashed into our shed. Thank God there was no one in front of it . Driver lied said he didn't tell me that and the scumbag owner was rude and offensive when we tried to be compensated for his employees neglect .