Today I called office 7 times between 1115 and 1200 the machine cut me off. What if this was a medical emergency
9 Hospital DrToms River, NJ 08755
From Business: At Ocean County Sports Medicine, we strive to provide our patients with the very latest in medical care for disorders of bones, joints and muscles. Dr. Tauros pos…
Hands down the worst experience of my life. They had 4 days to get medical records that they failed to retrieve and when we got there they happily took our Co pay and had us wait for 40 minutes before rudely being told by the Dr that she can't do anything. The entire staff is nasty and Incompetent. The icing on the cake is that they refuse to refund the co pay, are completely rude and unapologetic, and blamed me for their failure to get the medical records from the hospital. Do yourself a favor and go ANYWHERE else
can someone give me address of this classy dr office so i can get records and go somewhere else..
I now know why I couldn't schedule an appointment in advance to see Dr Lanza, they were moving the office. Hmmmm why such secrecy? Normally the patients are informed well in advance and not left in the dark. I can agree with others, excellent doctors but nasty, rude and ignorant staff. Such a shame.....
well...where do i begin...i guess by saying they secretly moved the office to church rd. after 3 weeks of me calling and leaving messages with the service for a call back which I NEVER RECEIVED....i strolled into the new secret office. no one there but the nasty staff. they said they (the staff) were working from their homes for all that time returning calls etc. i said i didnt receive any call. well did you leave a message? yea about 4 or 5. said i needed to schedule an appointment. i looked around, there was noone there. why couldnt i be seen. they told me they werent even sure which dr was there when i specifically asked for dr. destasio. wound up dr. lanza was there. ummm they wouldnt see me, so i will be signing release forms for my records. this has been a nightmare. im tired of waiting to make appts. you get there before your scheduled time, and wind up sitting at least 2-3 hours. you must be kidding. DONE...I WOULD SUGGEST EVERYONE MOVE ON. I RAN 2 MEDICAL BUSINESSES AND HAVE NEVER SEEN ANYTHING SO INCONSIDERATE.
I waited 48 minutes for a Flu shot, on a scheduled appointment. I was told they were waiting for rooms to open, when i had visited the facilities minutes before and saw 4 open rooms. LIARS. A 5 minute shot turned into a 47 minute process, where I had to leave, without a shot, while I saw the nurse smoking a cigarette outside as I stormed out. Good doctors with a horrible management and business sense, look elsewhere
Was in this so called "kid care" emergency room (thought it was a "urgent care"). I was in there 4 hours with my one year old grandson who had a high temperature. I will say the doctor saw him right away and told me it wasn't an ear infection or throat infection and gave him Motrin and put a U bag on him and walked out. No one and I mean no one came in for the next two hours. After two hours a tech came in to check his u bag to see if there was urine. Another hour went by and than she came in to check his temperature and take the u bag off him and took the urine away to do a analysis. After 40 minutes I ask a housekeeping employee to please find his nurse. For the first time in three and half hours his nurse came in. I told her we had been there for 4 hours and I needed a disposition since my grandson was now hungry and what were his results of his one test, the urine analysis. His nurse and the doctor never came back in to the room. The charge nurse came in with his discharge papers.I work in an emergency room in a different state and I can tell you this , this is no way to run an emergency room! First this is suppose to be a "kid care" emergency room, the staff was in no way "kid friendly". They couldn't even smile at my grandson except for the nurse who just didn't come in the room. They also were bringing in adults who were throwing the "F" word around so don't go there thinking it is just for kids, it is not! In my emergency room the doctor always goes back in to discuss the results of any tests and asks you if you have any questions. Also the nurses in my emergency room go into their patient's rooms and introduce themselves and are required to go in once every two hours . If I could have given this place n zero stars I would have.