I just had a tow from this company and J was the driver. He showed professionalism, he showed up within the hour as they stated he would. He took care of getting my vehicle on and off the vehicle. He was a really nice guy too!Thank you guys!
Serving the Toms River Area.
From Business: National Truck & Trailer Repair, Truck Breakdown Roadside Assistance, Heavy Duty Towing, Commercial Truck Tires Nationwide U.S. and Canada 24 Hour Any Where Any T…
PO Box 4941Toms River, NJ 08754
From Business: We provide the best and safest local and long distance towing and roadside assistance
DO NOT do business with this company. DO NOT bring your car to this company. I brought my car in to get fixed and it ended leaving in worse condition. After they broke my O2 sensor and dipstick in addition to leaving wires exposed, the manager there Neil had the nerve to say I owe $100 then holds my title there as collateral. I will be reporting this to motor vehicles & the correct authorities. Terrible way to run business, sad excuse for a towing/mechinic company.
bought a car from this company - odometer was rolled back 60,000 miles - totally against the law - will be notifying NJ motor vehicle
This story should speak volumes to everyone who reads it about the kind of management and staff who work for Statewide Roadside Assistance. I am a widow from North Carolina who has a child attending college in New Jersey. While going to school my sons car broke down and I was given an astronomical price for the repairs that needed to be done. Statewide Roadside Assistance picked his car up from another repair shop, had everyone that they could find to price the repair and clearly brought bids to the table to save me hundreds of dollars. I cannot express my gratitude to these people for all that they have done. If you are looking for integrity from a business and if you believe in the balance of maintaining the golden rule....LOOK NO FURTHER.....AMAZING SERVICE AND AMAZING KINDNESS. I have been in management and customer service for more than 20 years and I give Statewide Roadside Assistance 10 stars!!!Robin Stultz
I was making a turn into Walgreens but missed the turn arrow. Diamondback was leaving Grones on Rt 9 and had to make a wide turn. Before I could back up, the driver opened the window and spit at my car. Thankfully it was raining so my window was almost all the way up. I called their office very upset. The driver returned my call within minutes and denied spitting at me. He informed me he was a manager and their trucks have cameras. I was called a liar and told I must not have anything to do. I called back the office and told the person answering to please review his camera footage. The worst part is that my 3 yr. old granddaughter was in the car seat seated behind me so she had to witness this man acting like a buffoon. Sorry to the owners and other employees but I had to leave this review. I would NEVER use this towing service!
My car broke down and they came to tow it. Offered to look at the problem and then gave me a very reasonable price to repair. Manager is very nice and offered to work with me on payments. A real life saver.
I am highly satisfied with the work these guys do! The other day I brought my 05 Excursion to the shop for what I thought was a power steering repair. Later I come to find out how loose the front end of my truck was. I have noticed it was loose but once I got the truck back i felt a dramatic change! The problem was fixed within the day and was reasonably priced! Thank you to Matt and the rest of the crew for an amazing job on my truck! I will most definitely be back!
This comes from a grateful out-of-towner. I live on Long Island, NY. I was visiting my elderly mother in Brick during the heatwave of mid-August 2016 and my car’s battery died in her driveway late one afternoon. My visit was nearing an end and I had to return home right away. It was around 5:00 pm and most nearby repair shops were closing. SRA came and assured me that they could get me a new battery and install it. They towed my car and me away, and took care of business at a very reasonable price. Let’s face it - there was no guarantee that an auto supply store or retail service center would have my battery or be able to install it late in the day. Neal and his staff were knowledgeable, friendly, and very courteous. I came to understand that they put in long hours and can possibly transport people between their homes and the shop – you can’t beat that! I deeply appreciated their efforts. I am retaining their phone number if I ever need their services again when visiting Mom.
Seems like your company will go down thre drain with the drivers you hiring! This driver that picked up a car woodward ave and gates st Ridgewood NY today blocked the trafick for an hour and 30 mins not only that than i goes and parks the tow truck blocking the next street than when i asked so he can move a bit so i could get home started going nuts on me threatened to hit me saing he doesnt care for no one and on top of that almost ran me over !!! Got pics to prove it too!!less »
Seems like your company will go down thre drain with the drivers you hiring! This driver that picked up a car woodward ave and gates st Ridgewood NY today blocked the trafick for an hour and 30 mins not only that than i goes and parks the tow truck blocking the next street than when i asked so he can move a bit so i could get home started going nuts on me threatened to hit me saing he doesnt care for no one and on top of that almost ran me over !!! Got pics to prove it too!!