Academy Sports & Outdoors
28522 State Highway 249, Tomball, TX 77375
(281) 351-2506Add Hours
Terrible service at this nice brand new location.
Manager was very unprofessional and arrogant.
Recieved gift from my parents at Christmas. The item did not fit and they were out of stock in other sizes. With holiday gift receipt, I attempted to return the item.
I was informed that the original receipt or my gift receipt that ONLY a GCard would be issued. No matter what. Not believing what I heard I reminded him that I had Gift Receipt. ****heres the kicker----- (these are the manager words) THE MONEY IS NOT YOURS TO GET BACK!!! and refused.
Corporate Headquarters were shocked by his handling & apologized also advising me to visit another location to receive my money back. That store didnt want to honor their arrangements either for lack of communication.
better think twice the next time you shop there for yourself or your loved ones.