Toledo, OH Shell Gas Station

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Helpful Reviews 
Cynthia R. rated

The manager at this place named Phil is not a good manager when you treat your employees like crap and make them pay him for mistakes on a cash drawer I can understand if it was taken out of your check but I have never heard you had to pay your manager cash in their hand for a short drawer . I also can't see anyone working a 12 hour shift and not get a break or use the restroom . So in my book this store is horrible because if you have unhappy employees you don't have a good store . Wish I could give this place a THUMBS DOWN .

R S. rated

Just saw a video clip where the workers at this gas station refused a black man to pump $5 of gas and the situation escalated to the point where the police was called out. This is ridiculous and the corporate shell company should investigate this situation.

Tina S. rated

I went in there to get my cigs as usual, I had asked if the lady had the brand I got on new years eve even showed her the pack she said I didn't get it from there because they don't sell it calling me a bold face lie to my face I demand that lady get fired she's always making me feel bad when I go. Last time she did I was dressed up for Halloween, she didn't. Even ask if I went to a Halloween party or not she just had said that I was too old to be trick or treating

Steve H. rated

Filled up there last night, pump #2. The pump failed to stop allowing gas to flow all over my vehicle, my shoes, and big puddle under vehicle. I went inside to inform clerk and to ask if he could do anything for me. He told me that i couldnt prove anything! Really, insult me after faulty pump. I was enraged, but just left. hour drive home w/family smelling like gas.

Joe F. rated

I recently went in to purchase gas. After pumping the gas I was parched and went in to get a Styrofoam cup of water. An older lady with shoulder length black hair refused me a small glass of water. She said they had to pay for the cups. This is after i spent a lot on gas already. My mother had a similar incident with the same black haired older lady. My sister asked her to buy her a drink. My mother walked in the door with the empty can and asked if they had the product. She berated my mother telling her to get the empty can out of the store.The behavior there is abhorrent. I calmly told her that was no way to treat a paying customer and that neither I nor any of my family would enter the store again. This employee has to go, even if she's possibly the manage. You can't treat people that way let alone customers. Happened 10/29/2015

Jim W. rated

This has to be one of the ruthless gas stations to go to...all the workers there treat you like ----..try to talk to the management about it and she can't put her I phone down because she is on Facebook. .most ruthless people I've ever met. I will never step into another shell station .