I had a freak accident and the unthinkable happened, my phone hit a stone and the screen cracked, right thru my glass protector. I stopped in to see Aaron at Fixit Mobile in Toledo on Monroe Street. He was very knowledgeable, very professional and mostly very honest. We discussed my options, and since buying a new phone wasn't one I was ready for at this time, he quoted me a very good price to fix my phone. I was concerned for any underlying damage to the phone, so when replaced the screen, he also tested the phone for any interior damage. As a bonus, he threw in waterproofing at no additional cost to me. I am extremely happy with the outcome, and he saved me the expense of purchasing another phone at this time. I will definitely go back when I am ready to buy or upgrade my phone, or if I need any other mobile services. This will be my number one phone shop or go to store for my phone needs. When I knew I was going to be a little late to pick up my phone due to bad weather, I called Aaron and he waited the few extra minutes past his shifts end, so I could discuss my phone's outcome with him. I am very appreciative of the honesty and courteous treatment I received from him. This is one place I would highly recommend for your phone servicing needs.
From Business: We offer all Verizon cell phones and tablets as well as pre-paid phones, home phone and internet services. We also carry all your accessory needs including; Bluet…
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Zachary and David were more than helpful when I came in with phone issues. My experience at this store was amazing and I promise to only visit this Sprint store. Amazing, friendly service!
I've been with VZ for a very long time and I have never had such poor customer service as I've had recently with the store at 6710 W. Central Ave. I used to love this store and the people that worked there. Their customer service has gone down hill. TWICE I've been lied to by sales people here. The manager's lack of follow through makes me question how he remains in his position. He promised to research my issue and call me back. He never did. After posting on FB, many many people told me this is not uncommon for this location. If you want to be lied to with piss poor customer service than this is the store for you. Otherwise, I suggest you stay away from this location.
These folks will go out of their way to help, they are knowledgeable and replaced my phone as a manufacturer's defect so I wouldn't have to file and insurance claim and pay my $100 deductible. GO SEE THEM, they are the best!!!!!!