Zachary and David were more than helpful when I came in with phone issues. My experience at this store was amazing and I promise to only visit this Sprint store. Amazing, friendly service!
I've been with VZ for a very long time and I have never had such poor customer service as I've had recently with the store at 6710 W. Central Ave. I used to love this store and the people that worked there. Their customer service has gone down hill. TWICE I've been lied to by sales people here. The manager's lack of follow through makes me question how he remains in his position. He promised to research my issue and call me back. He never did. After posting on FB, many many people told me this is not uncommon for this location. If you want to be lied to with piss poor customer service than this is the store for you. Otherwise, I suggest you stay away from this location.
These folks will go out of their way to help, they are knowledgeable and replaced my phone as a manufacturer's defect so I wouldn't have to file and insurance claim and pay my $100 deductible. GO SEE THEM, they are the best!!!!!!