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Neighborhood
Southwyck
AKA

Heathergate Park Apartments

Category
Apartments

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Bekka A.

05/10/2018

Overall

Like others have said, they charge you for everything they possibly can when you move out. As an example, we were charged for leaving a roll of toilet paper in the bathroom, not a joke. The other charges were equally as outrageous. They even charged us to repaint, which last I checked is included in the whole apartment deal. We left the place spotless. To make matters worse, they send you directly to collections before you even have the invoice. The first time you find out you owe them money is through a collection agency. It's truly not worth living here. They made moving out an absolute nightmare and ruined an otherwise decent apartment experience. Look elsewhere. There are more ethical places out there.

Angela W.

02/03/2017

Overall

I lived at Heathergate Club apartments for 4 years. Their office staff is rude. It would take 3 phone calls to office to get something fixed or repaired. I had little fruit flies , that I could not get rid of. They told me I would have to exterminate myself. My fruit was was always stored in fridge. They mostly were in the bathroom. My faucets and bathtub fixtures were so old. They were coming off and instead of replacing with new fixtures, they recaulked fixtures. I was with out heat one night , when I came home , I called office, they said too late to call someone out. It was 5:00 pm on a Thursday night. Instead they came over with some out dated heaters(2). I was afraid to use them, might cause a fire. They would hold me responsible. They fixed furnace, and a short time later, furnace went out again. They do not clean their furnaces on a regular basis. I finally saved up buy a house, and gave them 45 days notice in writing. I received info on what needed to be cleaned and keys returned , when I move out , to receive my deposit back of $250. Insult , they sent me a check for $40. I called office to dispute, chipped baseboard in dining room, was there ,when I moved in and deducted another $85 for chip in vanity in bathroom, which was there , when I moved in. I was told by woman , who gave me keys when I moved in 4 years , that mark it on sheet. Keep sheet, and present when moving out. Well I forgot to present sheet. I took pictures, but they argued(office) that needed to turn in sheet, after I was moved in after 10 days of living there. They also deducted more for dirty air intake for furnace. That is their job to service there furnace. I would not recommend this place to my worse enemy. Dealing with Bill Cosgrove is worse, he is nasty and mean to his tenants.

Shevonne S.

09/02/2016

Overall
Selection
Service

Upon signing the lease we found several issues with the apt:carpet filthy,Bathroom had burn marks on floor, poorly caulked toilets, mold on sink, loose ceiling fan,stove missing the hood.the siding on the patio became disconnected, month after reporting it,my sink backed up cuz of garbage disposal. A week later she told me to just not use my dishwasher, and that my patio siding had been fixed,i was watching it blow in the wind. I called Bill Cosgrove 419-810-9090 threatend to fix it myself, THATS when things got fixed. Then,I grab a bag from under kitchen sink and notice a horrible smell.i find a puddle of water, wet appliances one of which is my brand new fryer,in the box, completely soaked, moldy box. I call the leasing office the next morning,they tell me that i should have reported the issue sooner.I spoke with the owner, he became defensive and argumentative,He said even if we're at fault we're not responsible, thats what you have renters insurance for. The lease doesnt say this.

aciesler

06/11/2011

Provided by Citysearch - 
Overall
Middle Working Class... look elsewhere

I have lived in this community for 3 1/2 years now. I am a middle working class man. I recommend to any middle class working people to NOT rent at this location until Heathergate clear out the low income tenants. See below for my complete review.

We fell victim to a robbery in the middle of May. I figured it happens everywhere but as we looked into it more and spoke with the Toledo Police, it's a regular occurrence at this property. Apartment robberies are at a 2 - 4 month interval within this community and an eye witness spoke of the robbers having a key to our door (all our keys are accounted for). Toledo Police also confirmed a key was a tool of crime in other break-ins on this property. We don't know if it is a master or a special one-time-use illegal key available online.

I am obviously biased on this property because of what happened, but let me speak of some other areas of this property to help you. (*) Security: They have a courtesy officer 5 nights a week. He is awesome and goes a good job when he is here. The grounds are well lit too. (1) Parking: could be better. Many potholes around but you can find them all over the city. (2) Appearance: The buildings are fairly nice but due to poor upkeep from the tenants you may find screen doors off their hinges, cars & junkers with flat tires, litter scattered around (though they try to keep that up) and crooked window blinds. (3) Office staff: I think their internal communication needs a bit of work, HOWEVER, Mark is AMAZING and I highly recommend you work with him if you visit the complex. I could all ways count on him to get information processed correctly and quickly and he is well informed about the property. He probably cannot share EVERYTHING with you but he is your man. They are pretty good with being on-top of problems and maintenance. I gave 4 stars because of the communication issues. (4) Maintenance: I think they have much going on but I know they do the best they can and they respond quickly. (5) Condition of unit: I'd say 5 stars for mine. I've kept it nice though. Can't speak for the others. (6) Noise level: if you don't like screaming children, random shouts late at night (11pm) or loud music where u can hear the bass resonating from the other side of the complex then it's up to you. It's not really my thing. (7) Over all rating is 2 stars because of the community. This place has much good and they can rebuild their reputation once the low income tenants are out.

Heathergate Club Apartments is NOT WORTH the money you'll be paying for even a 1 bedroom apartment for the community you are getting.

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