Alternative Physical Therapy
2526 N Reynolds Rd, Toledo, OH 43615
NDT CERTIFIED / TRAINED
Certified Strength & Conditioning Instructor
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Although the staff is knowledgeable and mostly friendly, I am disappointed in the treatment I received during my last few treatments. I'm also severely disappointed in the billing practices.
When I first started being treated, I was a priority. They pride themselves in one on one treatment, yet the therapist was distracted, not spending the whole time on me. During one appointment she was ill and kept falling asleep during the therapy, during another she left me in the room alone with a student doing nothing for a good 15 minutes. Yet I'm being over billed. I contacted them asking if I could make payments and the response was not very positive, so I started making payments anyway. Instead of my bill decreasing after payments, it started increasing, even though I hadn't been there. I was told by the billing person that the bills are confusing, so I asked for a clear statement after sending a payment, instead I received one paper with only my payments on it, and the total owed.
I'm upset that I referred people to this practice. They are unprofessional as far as I'm concerned.
Wonderful and caring place. Great one on one attention. Lisa Kelly at Alternative Physical Therapy is amazingly gifted, she is very attentive and recognizes that whatever your injury is, that it affects your whole body. I have been to many other PT's in our area. Alternative Physical Therapy is by far the best place I have ever been treated and received the most amazing results. I would refer my friends and family here in a second, and I have!
You won't believe how much better you'll feel after a session with Lisa Lutman! She does excellent work for your body and soul! I originally saw her because I needed an energy boost and boy! Did I get one with just a 30 minute session. On another occasion I was having difficulty with my knee. Lisa did an excellent job of straigtening my legs and body which was causing the difficulty. I would recommend Lisa & the Center for Alternative Physical Therapy to ANYONE.
I've received results from the therapy I've received from Lisa Lutman, Isabella and Cassandra.
The aquatic therapy three times a week coupled with one on one office therapies have given by body more strength, balance and an overall better feeling.
If other P.T. hasn't worked for you, give them a try, I think you'll be glad you did.