While the mall has a nice layout and good selection of stores the management is very poor.SECURITY: You do see both mall security and on some occasions off-duty Toledo Police officers but, there are not enough of them. Further you rarely see them break up groups of kids standing in the isles, yelling, using profanity, or loitering. There is supposed to be a city and mall curfew that dictates certain age groups have to be accompanied by adults, but I cannot see where it is enforced unless a serious fight breaks out. The congregation of kids is intimidating to shoppers. I see elderly people veering away from the groups in an effort to avoid contact. The kids are loud and rude making other customers in their path move out of the way. The parking lots are well lit, but you hardly ever see a security vehicle when you go to your car. Prior to Westfield taking over you would always see security both inside and outside. In the mall they would stop groups and make them move on. Now...nothing.CLEANLINESS: The food court is also well laid out with plenty of tables, but the cleaning staff pretty much sucks. On many occasions we would spend 30-60 minutes there and never see anyone come by. When they do, they clean poorly. Last time we went there we passed a number of tables that had left over food wrappings, spilled milk or pop, chocolate smeared on the table, food on the chairs and one table had full milk container spilled on the table, chair, and floor right by the steps. We waited and no one came by. As we were ready to leave I was going to put a chair in front of it so no one would fall and a cleaner came up, but that was too long to leave it that way. Another time we watched a cleaner come up to a groups of dirty tables, empty the trash can and move on, another came up and picked up the wrappers and...moved on, and finally another came up and wiped all the excess food to the floor and moved on. Inefficient and poorly done. The fact that they stayed dirty as long as they did says to me that the manager should be fired.CONCLUSION: If a place is uncomfortable to go to then how can I be expected to spend my money there?
my name is Stacey Doublin I am the owner of lepucci pet salon. I would like to take a moment to respond to my reviews. first I want to sincerely apologize for anything that made you unhappy. I know late pick ups were a constant problem and I have sense solved the problem. I fired my whole staff and hired all new. dogs are now done when they are regusted to be picked up. I am so upset ,I have worked so hard sense the age of 14 to be a good groomer. dogs are my passion and I would do any thing for the sake of a dog or any animal for that matter. I would never do anything to hurt you or your furry friend they are family members people as far as I am concerned. I want everyone to know at this salon your dogs are completely pampered. my new staff and my self treat each dog as if they were our own. I also make sure they are done exactly how you want and can guarntee they will be ready when you want them, the salon is a smoke free establishment and all doors are always open for any one to come in and see where their furry friend is at. I cant apolige enough for anything that has upset you and I myself am very upset. im an award winning groomer and want to have every pet and pet owner leave here very satisfied and happy. I want to emphize the probloms stated in the reviews have been solved. I promise with all my heart you wont be disappointed. all grooms and pick up times are 100% guaranteed and I hope you will give us another try. please call and I would be happy to talk more with you about lepucci and what I am offering. please know this salon is my heart and soul I myself am a pet owner and again I am deeply sorry.
I HAVE BEEN GOING THERE FOR 5 YEARS & TINA IS AWESOME!!! EVEN WITHOUT AN APPT., WHICH IS OFTEN THE CASE SHE FITS ME IN & THAT IS AMAZING SERVICE IF YOU ASK ME... HER STAFF IS ALWAYS FRIENDLY & HELPFUL & THE PLACE IS NEAT AND REFRESHING & WHEN YOUR THERE TO TAN OR GET YOUR HAIR DONE OR ANYTHING ELSE YOU JUST FEEL COMFORTABLE... THIS IS ONE OF THE MANY REASONS I KEEP GOING BACK AGAIN & AGAIN... TINA IS A PROFESSIONAL WHO TRULY CARES ABOUT HER CUSTOMERS, TAKE IT FROM ME CLAY CROMBERG I AM ONE OF THOSE CUSTOMERS I'M ALWAYS HAPPY WHEN I LEAVE & I DO NOT PUT MY HAT BACK ON... LOL Let us be grateful to people who make us happy, they are the charming gardeners who make our souls blossom. Have a blessed day, Clay...
Reletavly new place close to home. I had my nails put on here, and continue to get my balances done here. The people there are very friendly and the place is VERY CLEAN. If you ask me all the nail places around here are neck and neck. I don't see a whole lot of difference in the products, the people working, or the end results, however not every salon is this clean. I also like that I can get right in during the week if I come before noon. There is a large polish selection, nice television, magaziens to read, and nice dryers. The girl who does the designs is really good. The designs are hand painted, and not airbrushed, so I don't expect PERFECTION. The prices are right too.
The shop has room for improvement. It is clean and pleasant. It is run by a Mother / Daughter team, which I like. However, the girls are quite frequently on their cell phones speaking with friends or family, not clients. Family and friends, including children, are in the shop often, just hanging out at the stations. And twice I waited over 20 minutes for the manager to show up for the first appointment of the day! My time is valuable. I understand being behind by the end of the day, but being 20 minutes late for the first appointment is inexcusable.
The owner is self centered and basically think of only herself. Like for instance the phone number listed is her own personal number. In the message she gives when you call the number she reps it off real fast and then you get to call the other people that work there for an appointment. Just one example of a self absorbed person. I use one of the other stylists that has been there even before she purchased the shop. My hairdresser is the best, I wish she would work at a different shop. I cannot stand the owner!
Hi ladies and gentlemen! I am so excited to meet you. We will be open within the next 2 & a half weeks. We are just waiting for our pedicure thrones. It will be a pleasure to meet and service. We are a very clean nail salon. We do not reuse any disposable items which helps prevent any contamination or fungus. We have all been in the beauty industry for years so we know how to do our job and make you proud to show off your hands and feet without regret. So call and schedule your appointments. Thank you.
I just recieved a awsome new look at the Untamed Salon. I have been looking for a new stylist to go to because mine rexently moved out of town. A friend recomended that I try out this new salon in the area. I was nervous but agreed. Let me tell you I could'nt have been happier. The two sister owners were fabulous! I would definatly recomend this salon to anyone. Ps. my new cut and color are perfect!!!!! I love it:)
Micheal has been doing my nails 2years now n I love them everytime she knows just how I like them she keeps conversation n they always great u wen u walk in I never wait long at all I never have to tell her how to do my nails the shop is very clean n neat her n her husband r very nice friendly pple whatever u want they do it I've never heard no one say they hated anything that has been done by them ����
From the moment you walk in the door you are made to feel like you have been there before. The staff are very professional while friendly and helpful. The clean and comfortable atmosphere is easy to to nestle into and this full service salon and spa is affordable for anyone to enjoy.