Visited 1/12/14, and thought the store was very stripped down, compared to six months ago. Poor selection. I was in the store about a half hour and I noticed two customers come in, go get a clerk, the clerk would then go into the back rooms, come out with merchandise. Then the clerk and the customer would go to the register and presumably the customer paid for the merchandise.. So, it appears that merchandise will be held back for customers, can't say for sure because I didn't really hear any conversation...but this is what it appeared to be. Perhaps you can cozy up to the employees and they will help you find what you are looking for. Personally, I recommend skipping this store, there are other thrifts in the area more deserving.