Chuck our service professional did an excellent job on replacing a flat tire on our Craftsman garden tractor. He was prompt courteous, and very thorough in his maintenance of your new 5500.
1131 W Alexis RdToledo, OH 43612
From Business: 6 Distribution Centers and 45 Locations stocked with the most inventory and staffed with the best people in the industry ensure you that you'll receive the right …
I gave this repair only two stars because I was stood up twice. I reserved an afternoon time slot twice and near the end of the day they called to tell me they were not coming. I wasted two half days of vacation for nothing. I cancelled my third appointment due to a death in our family but the repairman didn't get the message and showed up anyway. This was disappointing. However, the repairman did a great job. He fixed it quickly and was knowledgeable about the product. I do not fault the repairman but I am greatly disappointed in their telephone scheduling.
The last repairman was excellent. He really is into customer service and he performed so well. He makes up for the lazy ones.
I was pleased with punctuality of service tech. Came at stated time. Professionally addressed problem with refrigerator, shared helpful hints with me to maintain good working order on this major appliance.
I was very satisfied with the service provided. HOWEVER I was charged $221.00 for the repair which took less than 20 minutes and did not require any parts. If you do the math that's a labor rate of $663.00 per hour. I've been a loyal customer of Sears appliance repair over the years but, I'll be looking elsewhere next time I need an appliance repaired.
we bought a toolbox that was very expensive when we got it to the shop and took it out of the boxit was bent.took it back to Sears for an hour we got past 1 to another peoplethat work therefinally after going into what seemed to be a break room we beg for help we just wanted to exchange the toolbox still could not get help so finally after another half hour we just simply got our money back and went to Home Depot nobody in our shop will ever go to Sears again.and the scanning of the receiptin the back of the store is the stupidest things I've ever seen... I do not work at Sears I do not want to if I have to return something I want a worker to do it not myself the back and forth of scanning it in the back coming back in and finding someone to get it is retarded
found everything i needed
My light blew in my microwave--talked to someone on chat, found what I needed and the bulb came in a couple days later. Thankyou for the quick delivery :)
i found everyhing i needed for my dishwasher i needed a timer. part came in quick dishwasher works now. thank you
Helpful and informative when I needed to get a couple parts for my range.....1st time customer now a repeat customer :)