The exceptional crew at Enterprise on Alexis at Jackman is tremendous. They always deliver professional and friendly service. Keep up the good work.
Great Customer Service, Love the fact that they pick me up at home to get my rental and drop me off at home as well so I don't need another driver since I do a lot of renting for business. It would be very inconvenient to have to rely on someone else all the time. They always make sure I have a car that suits what I need, have it clean and ready to go.
Good experience and excellent customer relationship and also they was courteous to our needs very clean vehicles
The guy helping me was great, super fast service. I would rate five stars but the car they gave me smelled so badly of smoke it gave me a migraine. I understand there's probably not much you can do if someone hot boxes your rental but it was truly intolerable. And I'm not a complainer! It's a bummer that people treat the cars that way but they need to figure out how to clean the smell out before giving it to someone else.
Need more American made cars!!!No wonder why our jobs are going south. Too many Kia's........& just too many foreign cars and not enough American-made cars that are brought in to rent....
This has been my third time renting a vehicle from Hertz. I have never been given the run around so badly before sending me back and fourth between their two Toledo locations telling me they have cars now that are available. Yet I walk in the door and two cars were just returned the turns and looks at me and says you should have come earlier, but we can try it again for tomorrow. I was even told to try the BG office. There service socks. It's an insurance rental don't think I will be returning after this foolishness.
The cars are nice, the service is horrible. I have to keep going back here since it's a corporate account but if you can avoid it do so. Their reservation system does not allow them to pull up your information when your booking so you have to repeat over and over again.
I've been renting from enterprise for years and I think the company is a great company to rent from wonderful supervisor they treat the customer with respect I will always go to enterprise great job specially to the downtown area up Toledo Ohio
I am very pleased with the vehicle upgrade and Rico was very sweet and treated me like I was the most important person. Thanks you and definitely I will return.
Andrea I had the same bad experience,never again,go to Hertz like I did