My experience was LAUGHABLE. I literally left and had a good chuckle b/c it was such a joke. I walked in looking to buy a power cable and the owner helped me find it. I wanted to check the price online to see if it was reasonable b/c it had been so long since i bought one and the owner was clearly annoyed that i would ever think to be a smart shopper. I checked their competitor guitar center and found it was 5 dollars cheaper. When i asked him if he could price match the FIVE dollars, he said "No i don't do that, you're already disqualified, IM NOT SELLING ANYTHING TO YOU." I said ok and walked out.If he had just said a simple "no sorry i can't do that", i might have just bought it anyways. My experience was way different then all the other reviews. Oh well. Summary: I'll never return. If you don't like poor customer service and grumpy old men who are easily insulted, do not shop here. If you don't care about that stuff, go ahead.