Overcharged. The price on sign says $19.99 oil changes & I was charged $61!! False advertising. I have never paid that much ever.
If there was a way to leave no stars, I would. Treated VERY unprofessionally and talked condescendingly to, went in for a routine oil change and, due to little prior knowledge, was scammed into purchasing a complete oil flush costing seventh dollars. Was also charged to refill the coolant tank and guess what? THEY DIDNT REFILL THE COOLANT TANK. They literally charged for something they never did. HORRIBLE. SERVICE. To anyone reading this, take the advice of me and the other review on here! DO NOT GO TO THEM!!! Go to Earl Bros or something, just do not come to H&A. THEY WILL RIP. YOU. OFF.
I pulled up in the bay to a very rude attendant. Who ordered me around instead of asking me he said pull in pop the hood what do you want.. after I open my hood latch he glanced down for half a second and came back around to my window he proceeded to tell me that I damage my engine for as long as I have the car and asked me how long I have the car.. I said are you serious and my husband immediately told me to pull out of the driveway so we left immediately.. my vehicle was only three years old and has had the oil changed by the dealership since I've owned it.. the attendant was rude and he was a liar and we left immediately.. I don't know what his angle was but he did not succeed. I have 0 problems with my car and very low miles he is ridiculous.. and my oil was actually still clean I just make sure I go every 3000 miles. Don't go here if you don't have to