"FAULTS" at Douglas is a trash apartment community, with no professional standards. The tour apartment looks awesome but the one you'll rent, repairs and renovations are tacky. The handymen/painters take shortcuts and show no pride. Don't sign a lease before seeing your exact unit, they use bait and switch tactics!The day of my lease, they had me wait until 4pm to hand over my keys. When I got inside Randy was still working. A previous renter left furniture in the garage I rented. I threw their belongings away and cleaned it before I could park. I put in several work orders to get them to fix what should have been taken care of prior to my move in. Concerning grounds, people throw trash on the grass and parking lot. Parking is terrible, neighbors park in front of the garage entrances and in front of the building. I couldn’t get to my paid spot because I couldn’t drive through the illegally parked cars. If I could park at night, I’d be blocked in the next morning. Towing signs are only decoration. The hallway was nasty. Outside, neighbors barbecued out front blocking access in your building.After finally moving, they still won't do right. Its a month and a half later, I left that unit spotless, took pictures and my final statement said I would get a full refund. They're claiming it's a corporate issue and since my check is coming from Columbus, it possibly got "lost in the mail". Lauren said she would call them and let me know what's going on but there has been no follow up. Stephanie hasn’t responded to emails.if I paid my rent 5 days late, they would have fined me. 10 days and they would have evicted me. Here it is 12 days after the 30 day timeframe (the Ohio deadline for returning deposits is 30 days) and they are still twiddling their thumbs! They NEVER had to chase me down for my rent. Why should I have to hunt them down for my deposit? I have given them several chances. Their lack of concern, follow through and incompetence is truly unreal.
office has very poor communication skills, they completely ignore their residents problems. Haven't seen maintenance fix a single problem since we've moved in. Thank God for Escrow, because anybody will need them moving into any of their buildings.
I disagree with the previous two reviews. I had a great experience living here. My room was furnished with high quality pieces. The kitchen was very modern, which is great for a cook like myself. The location was phenomenal! I would regularly attend Mud Hens games and loved the atmosphere of Downtown Toledo. I would definitely live here if I ever work in Toledo again.Thanks
Terrible place to live. check out the reviews on yelp. Screw u with the contract, basically have to get things explicitly written out, worse than buying a car lol. There are better places to live. Glad I moved out.
The service here is terrible. If you decide to move here for the location just be sure to get a dirt cheap price, because once you're sold the management doesn't care about the tenant. Before you sign a contract be sure you ask for every outrageous perk possible and make sure everything you think is implicit is explicitly written out. They'll probably offer to take a hundred off your rent, but that is just a ploy and something that everyone gets if they pay the rent before the 1st of the month. Be sure to ask for much more than a hundred off the asking price. The apartments are over-priced when you consider the lack of quality in service and help once you move into the apartment. I've spoken with several residents who are incredibly dissatisfied with their agreement. The property manager either has no power, or frankly doesn't care. I believe its the latter, so get everything explicitly written out in the lease and don't accept anything near the asking price.