Car Accident Aftermath »
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Ray the mngr. made up stories about the botched job. he said that we only asked for half of the car to be ding free of hail damage. The car looks h…
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
It’s time to bring long sleeves and long pants out of storage, prep your home and car, and contact the cool weather home/yard contractors.
I originally entered my pre approval online april 29th, the manager scott touched base with me quite a few times before he finally called on friday the 2nd and said now is the time to come in, i was approved and they were also doing a deal on trade in's. This was great timing considering that i owed 6500 on my jetta when it was only worth 4000. When i walked in scott matched me with Carlos and said he will take care of you. Carlos did every bit of taking care of me and my needs and wants in a vehicle. Unfortuntly my credit score isnt thay great and i was upside down on my at the time current vehicle. We originally looked at the 2015 cx-5, it was my original goal to get a compact suv but after sending in the deal it was going to be way out of my price range monthly, they worked and attempted to tweek the deal in every way possible to get it to work for me, they dropped the price of the car drastically and even added 3 thousand more than my trade in was worth. I was unsure with the deal so they suggested we look at something smaller. Carlos did a great job of explaining the pros, cons, advantages, monthly gas cost and any future mechanical cost i would be looking at. At no point did i feel like i was being taken advantage of, carlos was concerned with my very concerns and this made the process much more pleasureable and stress free for a young woman that in any other case would be taken advantage of. After about 6 hours of weighing out my options and being explained my range with my credit score in detail i decided to get the 2014 mazda 3, it had some of the good features i was looking for and was in a better price range for me. Paper work was a flash with chris and moe working as a team to get it done yet explaining it at the same time. They also didnt shove anything down our throat that was unnecessary which was appreciated. Also wanted to point out that Carlos is a saint, along with chris and moe as well i have a 2 year old daughter who is usually somewhat of a burden to someone trying to conduct business of course but carlos treated her like a princess letting her hold his phone to watch a clip from frozen and showering her with goodies like cookies and balloons. Our experince at mazda of south charlotte was great because of many factors and i will be sending everyone i know there because they can work out anything for anybody. Thanks for my new car mazda i LOVE it :))
After reading this company's reviews online, I called the owner, Lorenzo, to install a fuel pump on a 1996 crown vic. I told him we used a mobile mechanic last year to install a fuel pump on my son's car, and the gas gauge stopped working after they installed the pump. Lorenzo assured me he knew how to install a fuel pump without affecting the gas gauge. We agreed on 10:00 am,4/24/13. he was 10 minutes early, very polite and had purchased the part I needed. It took him about an hour and 15 min to installed the fuel pump. I paid him $100/pump +$100/labor. The car ran fine, unfortunately, the gas gauge stopped working and my "low fuel" light worked intermittently. I called Lorenzo back, told him the problem and he refused to accept responsibility. He said it must have been like that before he worked on the car. I called another mechanic to fix it; he said the arm got stuck, he stated it's a common problem while installing a fuel pump. It was a simple fix- it took him less than 20 minutes to correct. My gauge works perfectly now. I told Lorenzo I wanted 30% of the labor cost back I paid him, since I had to pay another mechanic to correct the gauge. He stated he would call me the following morning (4/25/13). I never heard back from him. While Lorenzo did a good job installing the pump, I can't give him 5 stars because of his lack to correct a simple problem and his refusal to accept responsibility for the mistake. (we all make them). I was not going to hold it against him; I just wanted him to leave the car in the same condition he found it in, not worse condition. If someone else has a similar problem, I would recommend, Ronnie @ (704)777-4419.
I previously had another local body shop 'repair' my 2014 vehicle under an insurance claim and after 2+ months of paying out of pocket for a rental car, my car was returned to me in worse condition than prior to the accident. My engine and airbag lights were now on, my AC did not work, and the replaced bumper and fender were not painted. I felt taken advantage of and certainly did not want to take my car back to the first shop for the corrective repairs. After reading several good reviews on the internet I came across Parks Chevrolet and took my car to Ken Morrison in the Collision Center to assess what would be needed to get my car back to its pre-accident condition. Ken was not only empathetic but seemed genuinely willing to help considering the situation I just went through with the first shop. Due to a misunderstanding (on MY part) after my first corrective repair I wrote a bad online review of Ken and the shop. Ken contacted me the very next morning and instead of being angry about the nasty review I wrote, he offered for me to bring my car back in so that he could try and determine a fix for my issues. He was just as friendly and down to earth the second time as the first, and even corresponded directly with my insurance adjuster to get the repairs covered under a supplemental payment. Ken made a personal effort to turn an aweful situation around for me and for that I will forever be grateful. I can't take back the first review I wrote, but I can tell everyone I know going forward about the Collision Center at Parks Cheverolet and the honest work ethic & great customer service offered by the manager Ken Morrison.
I heard about CARS from a friend. Today, I took my car in for a tune-up, they were reasonably priced and did an excellent job. I was a bit aprehensive at first, because I was greeted by two women. Trusting my friend's recommendation, I stayed and went through the process. The shop is middle of the road, not dark and dingy like some, but not show room like others. It felt like a local mechanic shop that my dad or grandpa would have taken their car to. The office area is welcoming and casual as are the employees. There is a large window that runs the length of the waiting area and looks into the garage. The garage area was well kept, it looked like a place where people work. Frequently used tools were out in carts, one or two on the floor. There was a cardboard out on the floor where I assume someone lay for something other than a nap. I looked at the huge silver toolbox in the center of where they had my car, and I wondered what was in it and thought it must have cost a bundle for the box and all the tools I assume are in it! Surprisingly, the box belonged to Rosa, the small woman who worked on my car. I thought, "She must have been doing this for a long time to have tools like that"!!! There was no high pressure sales, they explained the reasons for the performance problems I was having, offered solutions and only implemented what I requested. For a repair-shop-avoider like me, this was a great experience, I have been to many repair shops over the years and I think I have FINALLY found the ONE for me!!!!! If you are needing any work done to your car try these guys (or gals) first. Pat
After receiving a quote of $868 with a $50 coupon from the dealership for just a timing belt replacement, I spent a day and a half shopping around for competitive pricing. Not only did I find a competitive price, I found QUALITY service!!! I thank Patrick, Kevin and Corey over at Hondaworks, Scaleybark!!! These men know Honda and are passionate about it!!! Considering the current economic landscape, everyone is trying to save as much as possible and I immensely appreciate Hondaworks/Scaleybark for their professionalism, humor, honesty, SUPERIOR work and competitive prices!!!! I have traded the dealership's loaner car, wireless access while you wait hours at end, and Starbucks coffee to keep you awake while waiting, for my new found Honda friends over at Hondaworks/Scaleybark!!! You are the BEST and thanks ever so much for my Honda's spa treatment!! She purred smoothly all the way home!!! Ladies, I know how frustrating it can be to locate a trustworthy mechanic that has competitive pricing. Yet, I am very pleased with Hondaworks!! If you have a Honda and are searching for that trustworthy mechanic who has unbeatable competitive pricing, try Hondaworks/Scaleybark. If I did it, anyone can do it!! One more note, I don't normally write reviews on line or period. However, after the dealership drama, I am so pleased with Hondaworks that I could not resist giving them their props!!!!!!
I recently moved out to North Carolina from California to attend college at Duke. I brought with me my car, a 2010 BMW 335i. Throughout the cars history I have done all the non warrantied repairs and upgrade myself and I am not quick to let someone else work on my car. After browsing the Internet I stumbled upon Dynamic Auto Tune and thought I'd give them a try installing an aftermarket intercooler as I don't have the tools or space to do it myself due to living in a dorm. They did a tremendous job and I was very pleased with the work and it only got better. I returned about 3 weeks later to get performance brake parts installed as well as a fuel pump upgrade done. They did a tremendous job and I left the shop happy but as I began to leave my car started flashing a check engine light and had low power. I returned to their shop quickly and was able to catch them before they left as it was 9:30 and the shop was closed. They stayed open for me for another hour and a half and figured out the problem which had to do with the tuner I was running on my car. The owner even bought me food while I waited and there was no extra charge for the extra labor. I will continue to bring my car to this shop as long as I live in North Carolina.
PLEASE BE AWARE OF THE HIDDEN COST OF LEASING A VEHICLE IN NC!! This dealership, while they are pleasant enough to deal with, will pretend to be ignorant of personal property taxes and how much a year they will add to your payments. I leased a 2012 IS from them valued at $41,000. I do not own the car but in this state the owner (Lexus) can pass the cost of personal property taxes on to the lessee legally. While this should be illegal it is not so please be aware that on a $41,000 dollar vehicle IT WILL COST YOU $600 DOOLARS FOR THE FIRST YAER WHICH RAISES YOUR MONTHLY PAYMET BY $50 A MONTH!! They will tell you that it’s only a couple of hundred and downplay this major increase in price. Please don’t take my word for it. Call 311 and speak to Mecklenburg county tax office directly before making a decision to lease a vehicle from any Hendrick dealership. This tax varies from year to year and is assessed based on the blue book value of the car. For 2012 it’s 1.23% so you can do the math on how much more this will cost you per year. Now I am not expecting them to know every counties tax laws but they most certainly should know Mecklenburg counties as the majority of the customer live within that county.
I shattered the rear window in my Honda Pilot and began to search online and by phone to find a local replacement service. I spoke to many glass companies including a few that did not replace rear windows and asked them for recommendations. Trotter Auto Glass came up more than once so I called Laura and she was extremely pleasant to speak with and answered all of my questions about the replacement window. So I had my insurance company contact her for the repair. 3 Hours later Mark shows up at my house and after speaking to him for a few minutes, I could tell he was very knowledgeable, had 20 years of experience and was a great guy. He took his time and did a very very thorough job and was very detailed oriented. He was very careful to ensure all of the small pieces of glass were cleaned out of the back of the car, inside the rear door and on the driveway. I have dealt with other, much larger glass companies before, but Mark and Laura of Trotter Auto Glass was exactly what I was looking for in a local, friendly repair service. I would very highly recommend them to anyone needing an auto glass repair for their friendliness, promptness and quality of service. I am a very satisfied customer.
Recently my wife and I set out to buy a car, which was something we were kind of dreading. We went to 5 different dealerships, and everyone kept telling us our credit was no good, and we'd need lots of money down. We were ready to give up, when a close friend finally recommended we go to Planet Suzuki of Charlotte (@ North Tryon Street and Eastway) I've never before seen a car dealership so honest and helpfull. Not only did Planet Suzuki offer me two thousand dollars more than my old beat up car was worth (some dealers only offered me $100 for it) but they also got us financed into a car with NO MONEY DOWN! THEY EVEN GAVE US A GAS CARD FOR FREE GAS FOR THE REST OF THE YEAR!!! While other dealerships treated us like garbage and insulted us, the staff at Planet Suzuki was helpful and made miracles happen. We have a bankruptcy and a reposession in our past, and Planet Suzuki got us financed. If there is any dealership who can help get you the best car for the least price, the team at Planet is it. They make shopping for a car fun and easy! Call them today 704-597-7827 or 1-800-95PLANET
In August 2007, I bought my little sweetie from Hendricks. Thank goodness the salesperson who sold it to me is no longer there. If I had not been determined to own a MINI Cooper on THAT VERY DAY I would have taken my business elsewhere. The great news is their sales staff now is awesome! I love the service staff. They speak with you often during your visit about where they are in your service and how its going...almost just like when you have a family member in surgery! The service manager Christie Owca knows Mini Coopers inside and out and many times she has saved me a trip into the dealership by asking a few questions and guiding me through what I could do to fix it! My car is almost 3 years old now and I still love her every time I get in, but I'm thinking about trading her for a new model late this summer or in the early fall....but I know when I do this, I will see Kristen Bowen and make the deal on the new Cooper S convertible and be the proud owner of another new MINI Cooper! This dealership rocks! They even call me on my car's adoption day EVERY Year!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.