What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
every time i call i get always good sales person who takes good care with good prices highly recomended
Went there for a sticker which i failed an wen i went back he had a sign on the door closed for 2 weeks he never gave me a warning he would be closed i fixed my truck went to sunoco station up the street an passed i payed twice but im legal now i ride by this place alot to go to work it seems like he closed more then he open i will never trust this garage again very unreliable business just a warning
I called for a week straight about a wrangler top , got "im short handed " " sedning someone out today " "ill call you back by the end of the day " ill send picture today " pretty much every excuss to not sell this top ! I go online today , mind you 2 weeks later and the top is sold ! nice customer service !! will never use them again ! wasted so much of my time !!
WARNING! THEY WILL CHARGE YOUR CARD AND NEVER DELIVER PRODUCT! Our company ordered a transmission November 10th with an expected delivery of 3-4 business days. On November 20th an email requesting the delivery date was sent to "Junior" a sales manager at the company. No response was received from that email. The shipping company was contacted on December 1st, which advised the driver couldn't find our warehouse. Directions were given to the shipping company and delivery was promised next day. On December 3rd the shipping company advised that Junior the Sales Manger requested the transmission be sent back to them. Surprised that a company would charge for a product and not deliver it, I contacted the sales department. Junior screamed over the phone that our company doesn't exist and that our credit card is stolen! Appalled at this behavior I asked to speak with a manager. Hoping to get the issue resolved I was put on the phone with Shane the General Manager. He was extremely unprofessional and rude. Claiming our warehouse was abandoned and that our credit card was fraudulent. Keep in mind they charged our card and never shipped the product-they are the ones committing fraud. I tried to explain to them that our warehouse is not abandoned this is incorrect information and they just continued to yell and say we are a fake company. Now the company must dispute the transaction with our credit card company since we paid for an item we never received. I never write these reviews however I am just shocked and appalled at the behavior of these so called professionals.
the sign outside the business says used auto parts when you expect damage free parts from a used auto parts dealer you are expecting too much all of the cars are purchased pre accident like all used auto parts dealers do maybe you the complainer should consider buying new parts for your used car sounds very petty to write a bad review without thinking through your own shortcomings i am satisfied customer for 11 years maybe rude grow some skin
Zero stars! Horrible service! Extremelly displeased with staff, who were very rude and not efficient at all. It just took them two hours to get me a wheel, I've driven from Hudson, Ma for it and called early in the morning to ask if they could please remove it from their vehicle and have it ready, that I would pay through the phone, just to avoid having my pregnant wife wait too long in the car, they insisted they wouldn't do it even if I paid for it immediately, prior to getting there. When I finally got the wheel, it was a dump, all scratched and ruined. I wish they would at least tell me it was this bad before I spent two hrs there. Avoid going there. You will most likely be disappointed.
This place has no loyalty even to their regular customers. I've been dealing with them for over 14 years and the past few years their customer service has went completely down the drain. They are are extremely rude and liars. Mainly Ron & Judy. I've spent a lot of money with them over the years and still treated me like nothing. I paid for an item that wasn't ever sent after waiting around for 2 weeks and Ron still didn't refund my money. I had to dispute the charge which I hate doing against another company. I just don't understand what happened to them.
I wish I had read these reviews before I made a purchase. If you deal with them you will get headache, lost time and money!!! They don't even deserve a star on the rating scale, my rating is -5 stars, this place should be shut down!!!They will answer the phone or call you back only before you made the purchase, once they get your credit card info and signed authorization form that's where all the trouble start! Just to get copy of the receipt I had to call them few days in the row. To get my engine core refund it took me like two week. For the return item I waited a month and then I just called my credit card and disputed charges.Ron told me that the engine that I will be getting has 30k miles, once I received it I googled the vin # and car had over 55k miles when it was totaled.!! mistake?! I DON'T THINK SO.Ok if you are already in this mess, the easier way out is just to call your credit card and dispute charges. Or if you have time call them every day.! Also call general # and not the direct line to your sales person.! Then ask them to get your sale person on the phone, don't go for the voice mail. If they don't pic up just hang up and re-dial again and again. Of course be prepare to hear something like, "you are very rood customer" or "we have other customers to take care of" or "we are very very busy" lol... I WILL NEVER EVER DEAL WITH THEM AGAIN. STAY AWAY!
All the bad reviews are true. The one good one is from their employee."jari" stay away they lie!!!!!
The worst experience ever. Heed these warnings. I had to call the police in order to get my core charge back
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.