In mybook® Car Collection (edit)

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Hours

Regular Hours

Extra Phones

Phone: (321) 267-5454

Services/Products
  • Oil Change
Categories
Auto Oil & Lube, Automotive Tune Up Service, Auto Repair & Service
Other Information

Services: Oil Change

COUPONS & DEALS

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Reviews

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Valerie B.

07/16/2017

Overall
Expertise
Professionalism
Promptness

First when i pulled up , i informed the younger of the 2 males there, i wanted a synthetic oil change. He replys " its kind of expensive " i didnt ask how much..i know what my VW TIGUAN requires!!! I didnt care or ask how much it was.
So the older guy guides me in..tells me to pop the hood.( advertise 15 minute oil change )..i was in for 35 min. Paid and went on to work. Then drove home ( 45 miles)
The next morning, went out to get in my
car and OIL SPILL under my car !!!
I had to drive to work!! Then went back there on my break. Showed the older guy picture..he acted like i was bothering him.
He went under car and said he had to tighten something !!!
Said "theres still oil in it" !!!. Of course i spoke how unprofessional and how upset i was. I feel i should get a refund as i now have to go to VW DEALER and make certain to have my oil changed properly!
I would of done that to begin with. But due to a new job i couldnt get there before the milage went over per warranty purposes.
Im writing this hoping no one else goes and puts their vehicle in harms way.
Sincerely,
Valerie Bartley

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J D.

02/18/2017

Overall
Expertise
Professionalism
Promptness

rushed job which ultimately resulted in NO OIL in my car after a week due to an incorrectly seated oil filter. I was then told that I should have brought my car in after i found the leak... sure. let me drive my car with no oil... any mechanic would no NOT to drive a vehicle with no oil as it may cause severe if not catastrophic damage to the engine.

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