2405 Garden St Ste 2, Titusville, FL 32796
M-FR 6:30A-3:30P LUNCH 12:00P-1:00P DRUG SCREENS 8:00A-11:00A 1:00P-3:00P
Fax: (321) 264-1393
Lady at the desk was very rude. Although she was busy she was not polite at all. I gave her the prescription my doctor sent me (who is located in California) and it was to billed to their account. She kept screaming across the hall to other woman working that she doesn't know what to do with what I gave her and that I don't have insurance (Which I do, but this particular test was to be billed to their account). So then she wasn't able to locate the doctor because she was searching for him in Florida (which I didn't know she was doing), so I mentioned that they were located in LA and I've only been in contact via email, then she was even more rude than before saying, "well that would have been helpful to begin with since I was searching for the doctor in Florida". Well I'm sorry I don't know how you're computer system works but if she would have asked I would have told her the location of the doctors office. She also made a fuss about reentering my information after having to search again for the doctor. Overall it was very unprofessional and I was actually shocked the way she was yelling down the hall at the other employee where other customers could hear her. The lady who actual did my blood work was nice and professional even when the other woman was interrupting us asking her to deal with my paperwork.
Staff was so rude. Walked in at 6:30 am, time they opened, and the women at the front desk talked to me like I was stupid because I didn't make an appointment (wasn't required& there was only one other person there). & in between this time her and another staff member were talking very badly about another employee that wasn't there. I went back to the desk to ask a question about my test, and she snatched the paper from my hands, didn't let me finish asking my question, and talked over me. I wanted to leave, but unfortunately this is the only labcorp near me.
I had never been to LabCorp and wanted to ask a few questions,I had tried to call but the phone rang off the hook then it was forever busy so I went in. I asked if I had to pay my deductible at time of visit and the lady tried to talk to be with a mouth full of food and said she couldn't tell me that and gave me a card to call. And when I mentioned that I thought id come in since the phones were busy..she mentioned the phones have been having troubles for over five years. Im guess that's about the time frame she has been working there. I hope my apt goes better than that.