Neftin was very professional and understanding of my issue and it was resolved within 30 minutes.
Nick was exemplary in maintaining his calm during the frustrations in ordering parts that were not in-stock, nor were specific codes, nor other very tricky computer glitches- none of which were his fault!
I've had some suspension work done by these guys and I can not say enough about the great work they have done. They were below estimate and done earlier then I expected. They knew I wanted to ride that weekend and I think they put me ahead a few job to get me out in the dirt. I'll be back!
Visits are always on time and run very smoothly. Thank you.
Excellent service buying my new Corolla. Kudos toKen Fontana, Jane Spaulding (Ken and Jane were the salespeople) and Susan Buehner, the finance department director. Ask for any of these folks by name.
Just bought a new 2015 Mazda 3 from Brad Silver.He was prompt, fair, honest, easy to deal with and one of the best experiences I have had buying a car. Give him a try, you will be glad you did :)Thank You Brad Silver!
I really appreciate how you helped me out with the oil plug/oil pan situation and getting the oil change and service schedule back on track (also any other issues you were tentative to) on Friday, April 18th, with no charge to me.
I have never had such a fun and stress-free experience purchasing a car, or any big item in fact. My husband has gotten his last few vehicles there and it's always a pleasant and wonderful experience. When it was time for me to get into a new car, there was no other place we wanted to go. If any family or friends are ready for their new vehicle, I will strongly direct them to Neftin and to Max. He really took care of me. I can't say enough great things about his customer service and his salesmanship. He took care of me, made me feel safe and that I had nothing at all to worry about. He knew he would make it happen for me. The process was extremely easy and stress-free. I can't tell you how relieving good customer service such as this can be. Everyone at Neftin was a joy and pleasure to work with. Max is fantastic and I look forward to a long-lasting relationship with him and the dealership.
Jill was so personable and made the experience of buying a car very smooth. She showed my daughter all the cars and then later in the day showed me the car that would work out perfectly for my daughter. The experience was the best I ever have seen while trying to buy a car. I will definitely be back and hoping Jill is around for my next daughters car. Thank you Jill!!!!!
As always, the service at Neftin in Thousand Oaks, CA was great. The guys there are always helpful and very thorough with their inspection. My family and I have been customers for years and we are always satisfied with the service department and dealership. Thanks!