Crappies food I've had the displeasure of wating. Family pack meal came with sides that were some small they did not feed the family....we each got a teaspoon of potatoes and coleslaw. The person taking our order was a total moron. Waste of money. Eat elsewhere!!!!!!
We LOVE Firehouse Subs, however this location not only sold us a combo meal knowing their Coke machine wasn't working, their options for chips was jalapeno or sea salt. Then when we got the sandwiches home and opened only one was the correct size. We WILL eat at Firehouse Subs again, however we will not eat at this location again!!
Has anyone ever waited almost 2 hrs at a fast food restaurant for you order???? Yea well I did! On 9/18/15 around 7:45pm I waited in the drive thru for over an hr & I couldn't drive off because I was stuck between cars. I've lived in this area for over a year & EVERY time I go to the store they ALWAYS manage to mess up my order. Once I get up to the window the girl tries to hand me the wrong order...she had given the car in front of me my order. So therefore I wait at the window another 20 mins. She brings me a bag with my sandwiches only in it & says it'll be a minute for the fries & I lost it. I demanded a refund & my food & she said I could have a refund but not my money. Yet, the lady behind me gets off of her car walks inside demands a refund & her money & she gets it. I roll down my passenger window & kindly ask her if they refunded her money & gave her the order & she said yes. I drive out of the drive thru, park & walk inside & demanded my refund. They shorted me my money, gave me the wrong size of fries & didn't give me my drinks after waiting another 45 minutes for my food. I will NEVER go back to this store & I contacted corporate about how horrible this store is!!!!
Most disgusting thing I have had in a long time. If I could give a negative stars I would. The chicken was rock hard, couldn't even bite into it. French fries tasted like they were sitting out for too long. Had undercooked chicken, and over cooked chicken, asked for no gravy on the mashed potatoes and got gravy on the mashed potatoes, and this was at 6:30, not when they were about to close. Very disappointing. Somebody needs to get this restaurant in order.
food doesn't taste great or even real for that matter. service sucks and appears to be a very dirty facility. Took my younger brother to play in their play center and he got a cold right afterwards! Clearly they do not disinfect or clean.
What the hell! You need to get it together. Hire a manager that knows how to manager the store. I waited 45 minutes to hear that they were closing at 6:30 because they were out of chicken.