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Hours
Mon - Fri 9:00 am - 5:00 pm
Category
Pet Grooming

COUPONS & DEALS

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Reviews

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cmree1

07/30/2013

Overall

The Dog House does an amazing job grooming our Shih Tzu! I never had a dog that required frequent grooming and was very worried about finding a reputable place to take our then puppy. For the past eight months, we've been taking our Shih Tzu to The Dog House and couldn't be happier. They are flexible with appointments, courteous, accommodating, and most importantly, great with our dog. The store is very clean and wide open. When you walk in, you can see all the groomers at work and the cages for the dogs. Every time I pick up our dog, he looks amazing, smells great and is happy! He loves the team at The Dog House and gets excited when we arrive for his appointments. The prices are fair, but they only accept cash. Overall, this is a great place that I would recommend to anyone who truly cares about their dog.

letmeout788

03/24/2011

Overall
Worst customer service

I had my dog's hair cut at The Dog House once a few months ago. The owner asked me how I wanted him cut and I told him to give him a puppy trim. The guy said okay and wrote some stuff down. Later that day (my dog was in his care for about 4 hours) my sister stopped by and picked the dog up. I was pissed when I saw my dog. They had only trimmed around his face and shaved the rest of his body. I specifcally asked for a TRIM and my puppy comes back shaved in the middle of December. The customer service at this place is terrible. They don't smile or even pretend to be glad they're working. The owner seems to charge whatever he wants ranging from 40 and up. I've also never gotton a recipt from these guys so who knows what I'm getting charged for. There are many places in the thorndale/downingtown area to get you're dog groomed at. Critter care is in thorndale a few blocks from this place, they have a great grooming service. Also, downingtown has petsmart they give really great looking cuts. Trust me when I say stay away from the doghouse you will regret it!

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