What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Purchased a 2014 Dodge Dart for my daughter from this dealership. They charged her for free oil changes, never fixed check engine light and allowed the tires to bald without recommending new tires after the oil change/tire rotations. I will NEVER go to this place again!I understand that as the driver my daughter should be responsible for the tires but the "professionals" did an overall check and didn't advise. It was too many problems with a new vehicle!!!
My wife and I just bought a 2015 GMC Sierra from Tommy Jackson at Thomson Motor Centre, I have bought many vehicles from numerous dealerships over the years. I have never really enjoyed the whole sales process, but Tommy made the entire transaction not only painless but seamless as well. He had the Truck detailed and all the paperwork ready to be signed when we arrived, just like we requested. Everyone at the dealership was not only professional but down right genuine when it came to customer service. I absolutely got the impression that they really appreciated our business. They have earned my business and now my loyalty by providing an exceptional Truck buying experience. We will definitely be returning and referring our friends and family to Thomson Motor Centre to do business with Tommy Jackson. Thanks Again, Wyatt and Vickie Bryan
I cannot thank Thompson CDJR enough. Thank you! Due to a recent accident my BMW was totaled. I did my best to replace my car by trying to be loyal to BMW. The dealerships just couldn't give me what I wanted. I couldn't even get a car I wanted with Mercedes. All our cars are foreign. I wanted a few things standard. I didn't want each and every option an extra...I came to Thompson because I had a Chrysler once, a 1996 Dodge Stratus I drove for 13 years. I wondered if Chrysler could sell me a new, reliable car. Thompson did it! I have everything I wanted and more in this car! I love it! I bought a 2016 300S. Thanks to Mr. Tommy Jackson I experienced a painless and seamless process. I appreciated his patience and professionalism. I was driving my new car in Just a few hours. Mr. Jackson even returned my rental car for me so I could ride my new car home. Thompson is 30 minutes from Ft. Gordon. I don't even mind. My car will be taken care of for all my services at Thompson CDJR. Thanks for everything! Happy New Year!
Was in the market for new Truck. (4th Dodge) I went to Thomson. Was shown one I fell in love with. (Loaded) Then told they couldn't work that but had a cheaper one that would work. So i looked at it and it was nice. By the time my head was finished spinning, I was paying as much for this as for the other. I was a little confused. Still trying to take everything in due to all my cancer meds I'm on. (i get a little confused) It's called (Chemo Brain) Well when all was said and done and I got home I had to sleep. I received a call in the morning. They needed me to come back and resign some papers and add my wife. (May have realized the confusion) We went back, I noticed they were adding more interest points on the contract. After fussing they did take one off, but I didn't notice they added months to the loan!. Well. When my old truck was paid off, I received a letter from my bank releasing interest in the GAP insurance. It stated I could call and get the remainder of it. When I called, I found out Thomson called the day before and took my Gap insurance check. I did not release it to them. Which for them to get I was supposed to sign a release from my bank to them. They would not refund it to me. I would not buy a vehicle from them again. I would always note on any deal if you have GAP insurance, YOU want it returned to you. It is a hidden bonus to the dealer. ALso if you buy GAP. DO NOT WASTE EXTRA MONEY ON ETCH WARRANTY. IT IS A RIP OFF OF A COUPLE HUNDRED DOLLARS once you read it. Before you purchase. Spend a little on triple A. YOU can get bids from Dealers to bring the car you want to you. No admin charges. If you don't get one of those, you can use those bids to know you are getting a fair price. DO NOT BUY THE FIRST CAR YOU LIKE!!!
I was in the market for a new vehicle. After looking at a few dealerships around Augusta, I decided to give Thomson Dodge a call. They put me through Mike Crook, who was not only helpful but made sure that all of my needs were met. The atmosphere is very friendly, almost like you are apart of the family from the moment you walk in the door.The car I was looking for was not available on the lot at the time, end of the month. Not once did Mike try to steer me to another vehicle. He did however make sure I was able to sit in and drive a very comparable model. The only difference was that I wanted the Blacktop Package.This is my first new car purchase, but I have purchased from dealerships in the past and this was by far the BEST SERVICE EVER. They located my car for me and had it there in less than 24 hrs!!!I highly recommend speaking with Mike Crook if you are in the market for a vehicle, but anyone there would be glad to help you and I am confident you would receive the same great service that I did.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.