Skipper's Seafood Restaurant of Thomasville
8614 E US Highway 64, Thomasville, NC 27360
Bike Parking: No
Takes Reservations: No
Outdoor Seating: No
Price Range : Average
Parking: Lot, Private
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Skippers on 64 in Thomasville to get a take-out. I never call it in. The girl at the window rang up a long line of people then handed me what was supposed to be a Seafood platter. Got it home it was cold from sitting on counter to long. You always get 5 oysters with the platter I got 4 tiny ones. No flounder and the clam strips were hard. There was enough shrimp on the plate for 4 platters! I called the owner and she informed me that no way could my food have been cold! She was rude and handed the phone to the girl who waited on me and she said the same thing as the owner! I have been getting food from this restaurant for years with no problem but this plate was horrible. I will never eat there again due to total lack of respect. This is exactly why restaurants fail. The owner is too shallow to realise she is NOT always right. I worked at the same restaurant for 20 years and I KNOW EMPLOYEES MAKE MISTAKES!!!!! My food sat too long before it was handed to me and was NOT what I ordered
Just had the worst customer service experience of my life here. I had called in my order and when i got there to pick it up Gary went inside and I stayed in the vehicle and they told him that they didn't have an order for us. So I called back and told the same girl that took my order that she was the one who took it to begin with and she said that they had forgot to put my order in. So I told them to put it in and we would wait but I expected to have a discount because this incident was their fault. The girl told me that she couldn't do that so I told her to get the manager. She then returned back to the phone and told me the manager said that they couldn't discount the food. So I told her to put the manager on the phone and the manager or so I was told the OWNER came to the phone and as I tried to explain my situation she interupted me and told me I wasn't gettin a discount and slammed the phone down in my ear. I called back and asked for the owner and the same person came back to the phone and told me she was the owner and this was my fault because I didn't stay and wait for my food....REALLY??????This is how you treat your customers. You just lost a very good customer and I hope anyone who reads this will think twice before giving you their business!!!!!!!!!!!!!