Rich Gravel's Automotive Collision Repair Inc
301 Mcmahon Dr, Thomaston, CT 06787
Rich Gravel's Auto Collision
Rich Gravel's Automtv Cllsn
I am a car collector and have been going to Rich Gravels for the past year. He initially repaired and painted a Mustang Shelby GT500 regarding some minor damage. Car is Black and a color that shows every imperfection. It came out flawless. A few months ago I hit a turkey on RT 8. with my Chevy Avalanche. Amazing the damage a turkey can create.The damage was to the front plastic bumper and nose. I stopped to get a quote. Rich asked me if I had a few minutes. He pulled the the truck into his work area
I've used this shop a number of times and I have nothing but positive experiences. Rich is an awesome guy and a straight shooter, he is not looking to take you for all your money and will offer alternatives that are considerably cheaper in cost not quality. Every time I have dealt with them the customer service has been professional and friendly. I feel like I am talking to a family member or friend not just a business owner. I highly recommend them for any work done and they have a lifetime customer in me, they do quality work at a VERY reasonable price and they stand behind all the work they do. It is by far the best body shop I have ever dealt with anywhere.
I have had excellent service and quality of work.
I notice every mark or defect on my car and they have taken care of me like the car was their own
They stand behind their work and if there are any concerns they are immediately addressed.
I would recommend them to anyone that cares about their car and having people that stand behind their work take care of it
This is the second time that I have used Rich Gravel Auto Collision Repair. Each time was for extensive collision damage with a deer. I mostly delt with Jill. She was extremely helpful , kind and courteous..I was a little anxious and she was very informative about a car rental and made arrangements with the car rental company for me. Both times that I used this company, my vehicle was fixed and ready on the date as promised. They are very nice people and I was satisfied both times with their friendliness and quality of service.