Thousand Oaks at Austin Ranch

I just wanted to take a minute and let you know that Andrea has been WONDERFUL over the past 3 years I have lived at Austin Ranch. Anytime I have ever had any issues, she has helped me solve them them in a very timely manner. Due to the service that she provides, I have brought several people to Austin Ranch and will continue to do so. Because of my working relationship with Andrea, I have decided to renew my lease and stay another year

I am a professional speaker specializing in teaching sales professionals how to develop the essential skills involved in selling. I recently moved into Austin Ranch and would like to share my experience with you. I looked at five or six different places and found some to be competitive on the monthly payment, some to have comparable amenities and some to have move in specials rivaling Austin Ranch. However what really made the difference for me was the pleasant and helpful sales staff. Specifically, Keri Felton was so helpful and such a joy to work with. She managed to make my experience not only enjoyable but fun even in forty degree weather on a golf cart! She took the time to find me exactly what I needed and although I did not lease the first day, she consistently and pleasantly followed up with for over a week. In training sales professionals across North America for over 14 years, I assure you, follow up is such a rare quality! In closing, I would recommend anyone to lease at Austin Ranch and I salute Keri, your entire sales team and I salute you as a manager for your involvement because it is obvious you have trained your team well as all of my interactions with various leasing agents has been great! Life is Good!

Ashley has been great! She has gone above and beyond to help me get settled into the "Ranch" Bubbly personality and high energy makes her fun to work with.

Ann was an excellent leasing agent who provided great information and was helpful in making decisions. I hope to work with her in the future.

I've seen your billboards but now I know for sure! Austin Ranch is a special place to live. The property is beautiful! But it's your staff that makes it feel like home!

I want to thank you and your team for improved security in Phase 1. For the past three years I have seen a steady improvement in security...involving noise, response time, availability of security personnel and general overall comfort for my area.

they say good things come in 3’s, so I’m crossing my fingers that I’ll get another one!

I really appreciate how sweet and helpful you were coming in on your day off to help me yesterday to make a decision. I had no idea Austin Ranch offers so many different unit types. I just really loved the model and the kitchen in the model was perfect; and since I love to cook I will be spending most of my time there. You and your team were really helpful.

This is a whole new experience for me so I’m very nervous and overwhelmed. But you have been professional and accommodating throughout this whole process.

Angel is truly a great helper who keeps in touch with updates.she also works to satisfy the cutomer.I truly appreciate her.GREAT JOB.

You have been such a great leasing agent to work with this past year

I enjoy living here. - The neighborhood is exactly what we hoped for. I m glad we have a private yard and garage for our townhouse.

Very safe, well kept community

love it - Like a vacation .

Brittany was nothing short of excellent on our tour around Austin ranch. She gave us a tour of the whole site, as well as her personal input about the shops and places to be. While chauffeuring us to different apartments she was patient and willing to work with us on whatever we needed, ultimately leading us to our dream apartment. She is a wonderful representation of your business, and community.

a beautiful place to live .

Thank you for all your help with everything

I like the scenery and the location.

I just wanted to thank you for helping to make my transition back to AR more smooth. I appreciate the closely paid attention. No wonder why you've been around so long, you're good at what you do.



I'm so glad to be back.

Hope you have a happy Monday!

By the way the rest of the staff is awesome!

I was very pleased with the leasing process from start to finish. The service was exceptional from all of the leasing staff and my leasing needs were met in a timely fashion. Overall, I would recommend this complex to any other prospective resident.