Dry Clean Super Center
4905 Main St, The Colony, TX 75056
Phone: (972) 370-4447
Dry Clean Super Center - The Colony
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Do not...I repeat, do not use this dry cleaner.!!!
They ruined two shirts of mine...one linen and one silk. They tried to blame it on me when it was clearly bleaching from the cleaning solution they use.
The woman who works there first said she would have to speak to the manager. Later, she said she was the owner. Then she refused to replace, pay for, or even issue credit at the cleaners for their damage.
I had been going there for two years...didn't have a problem before that. They do not stand behind their mistakes. Two ruined Tommy Bahama shirts later and I'm out $208!
The Dry Clean Super center is a pr-paid cleaning service. You have to pay for your cleaning when it is drop off. So you have paid for all of the items before it is cleaned. On 10/24/2009, I dropped off some of my cleaning and paid for all of the items that I brought in to clean. On 11/16/09, I came to pick up my clothes and the store clerk said that I had a balance due for my clothes. I could not have had a balance because I paid for my clothes when I brought them in so how could I have a balance. I ask to see the manager to get it straight, when the manager came to discuss the matter I told him that he was the one that check me out and he count the piece of clothes in front of me. I paid for the items that I brought in and would not pay for any other piece because he was trying to charge me for someone else clothes. The Dry Clean Super center is charging customer for clothes that they have not brought in to be clean. I'm just trying to warning everyone of the overcharging at this place.