Texarkana, TX David Whitten

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1. Whitten, David N, MD

5303 Cowhorn Creek RdTexarkana, TX 75503

(903) 831-5659
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Helpful Reviews 
B & M Motors
chad s. rated

I bought a 2012 Toyota Camry in the spring of 2015. I was told how much I'd love the car and how great a car it was. Well, TWO WEEKS later, the transmission goes out completely and when I call them, I get told "we don't really know that much about the car" and "buyer beware". Well, after me continually calling and then just finally going to their business to talk, they eventually called the dealer they bought the car from and the other dealer gives me a rebuilt transmission. I had to pay to tow the car to the transmission shop (B&M told me I was on my own). B&M wasn't out a dime on any of this.Now mind you, up to this point, I hadn't even made ONE payment on this car and I was already out $110 towing, $300 to get a diagnostic test on the car to see what was wrong, $650 to get transmission put in the car, and $1500 in lost wages because I couldn't work out of town since I didn't have a car. On top of that, after me telling the salesman at B&M how much money I was out, his response was,"Yeah, I hate that this happened, but I really feel this worked out well." When I asked how he came to that conclusion, he says,"I know it's not the perfect scenario, but you getting this rebuilt transmission is gonna make things OK. This turned out really well, I think. I'm happy with how it turned out." I'm sure it did turn out well for them since they weren't out a dime on any of this....while the former dealer was out the cost on a rebuilt transmission and I'm out the cost on everything else.So to anyone keeping count, that's $2560 out of my pocket before even paying the first payment. But being an optimist, I looked at it as a blessing that I bought the car instead of a single mom of two kids or some elderly couple who are on a fixed income. I do have the income and savings to deal with this. Could you imagine a single mom or someone on a fixed income getting told everything worked out well when they have a car that doesn't run and they DON'T have $1000 to fix it nor probably a job that understands you not being able to make it in??? I'm very fortunate in this regard.I'm not telling you not to buy from B&M, but I will tell you in their own words from the salesman from B&M...."Buyer Beware". I hope this helps in your future car buying options.

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