200 Realtor Ave, Texarkana, AR 71854
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Got there to the front desk at around 5 am and it took the night worker about 25 minutes to get to the desk from were ever he was...i asked to pay for two nights and the worker only billed me for one, and said i would have to come back to the front desk at 7 am and pay for the next night...by this time it is almost 6 am i was exhausted and so was my family...i told him when him boss gets in i want them to call my room...i went to the front desk and a lady came out of the side room and asked me if i needed help and i told her i was supposed to get a call from the manager...she said that the night worker left no note about that. She kept saying how can i help you with your issue...and i kept asking for the manager...i got frustrated and left the lobby...i went back about an hour later and the same lady came out again and i asked for a manager...she went back to the little side office and called and then a man walked out and said he was the manager i explained to him everything that has happened...he had a laughing little smirk on his face. I also told him that i am on my third room key and that they only seem to be working one time...he laughed and said the if the keys get near a electronic item they demagnetize. I told him that the key had not been near anything like that...the key was used and placed on the dresser...long story short i got very little sleep and will never stay here or any other ambassador inn again...or tell friends or family to stay here.
Driving up to this motel, you see attractive prices, free internet, pool, continental breakfast. Sound's good for a night after being on the road all day right? WRONG!!
First, they don't let you see the room beforehand, so you don't really know what you're getting. They also say no refund so that if your room is disgusting, well, too bad for you. So we check in because we're too tired to go see another place and when we get to our room, its relatively clean but there are tons of cigarette butts in the toilet and soda cans in the bathroom. Fine.. its ok, just flush the toilet and throw them away. Too tired to argue. Then, when we want to take a shower, there is only 1 handtowel. I call and ask for some real towels so we can take a shower, and the clerk, very annoyed at my request, says he'll bring me some. 20 minutes later, he brings me another handtowel. GRRR. Then, we want to check our email. We turn on the laptop and start responding to an important email, and when we want to send, it says: Free trial over, please add funds to continue. Wow, free internet alright! Out of curiosity, we take a stroll to the pool. Guess what, NO WATER! Frustrated we go to sleep looking forward to leaving after breakfast in the morning. So the continental breakfast was watered down coffee and 1 donut! ONLY 1. What's continental about that?
We were extremely disappointed in this place, needless to say, and will avoid all Ambassador Inn's in the future.