I am a US Navy sailor currently stationed in Italy. I had a 2004 Chevrolet SSR that I sold to this dealership using the KBB Cash Offer Program. I had to give my father-in-law a special power of attorney to sell it on my behalf. To be upfront and honest the actual selling of the car went through quick and fairly easy. Maybe too easy... The reason for my low rating is that they failed to read the full power of attorney statement and sent my father-in-law a check instead of depositing the money into my checking account. Obviously this is a much bigger problem because I am out of country and he cannot cash the check himself. To make matters worse now apparently for the next week and a half the entire accounting side will be on vacation and cannot help us. All of this comes after hours spent on the phone trying to get the payments organized and making sure they knew about the direct deposit.
I am posting the following on behalf of my mother and stepfather who aren't in the habit of posting reviews online, but they wanted to warn others t…
good customer service friendly and knowledgeable nice selection of merchandise wish they had more accessories for bikes
I bought 3 cars from sebastian Auto sales, the cars were in great shape, the sales people were very nice and helpful. The owner was very nice and helped me find the car I needed, they have reasonable prices.
Took vehicle in to get power steering leak fixed, came out with $1125 parts / labor and a thrown rod in the engine. They quoted me another $5410 to fix. Got the truck home and found the dipstick was broke off. Talked to Landis (who BTW is the other review and their service manager), he agreed the rod was thrown during their care and they knew about the broke dipstick tube but it wasn't their issue and I could take my service elsewhere.
Just HORRIBLE.... was lied to when bought my car, have been treated nothing but RUDE to the management staff, including Brian Dorsett! Although the staff there are pleasant, it does not overshadow the way you are treated when you have a problem or concern. I would NEVER go there again except the car is under warranty. NEVER again will i buy a car from such a horrible place!