74 E Springhill Road, Terre Haute, IN 47802
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I am a US Navy sailor currently stationed in Italy. I had a 2004 Chevrolet SSR that I sold to this dealership using the KBB Cash Offer Program. I had to give my father-in-law a special power of attorney to sell it on my behalf. To be upfront and honest the actual selling of the car went through quick and fairly easy. Maybe too easy... The reason for my low rating is that they failed to read the full power of attorney statement and sent my father-in-law a check instead of depositing the money into my checking account. Obviously this is a much bigger problem because I am out of country and he cannot cash the check himself. To make matters worse now apparently for the next week and a half the entire accounting side will be on vacation and cannot help us. All of this comes after hours spent on the phone trying to get the payments organized and making sure they knew about the direct deposit.