I called to request a quote for 6 pieces of brake metal- 32x68(approx. sizes). I was quoted $226.84.The woman who took my call (owner) told me that she didn't know how long it would take to cut these pieces. When I asked an approximate estimate of the wait she proceeded to rudely say "I don't know just let me go!" and hung up on me. I was shocked that a single question drove her to such anger. I was just trying to get an idea of the wait. I called back and requested to speak to the manager. She said: "I'm the owner, I'm the manager! I don't know how long it will take to cut your little pieces. We're a huge company and your little order isn't worth my time!" and hung up on me once again. This is by far the worst customer service I have ever experienced.
Serving the Temple Area.
From Business: Established in 1977, Exas Toolmakers Inc. is one of the leading full-service machining, fabrication and moldmaking facilities in Texas. Located in San Antonio, Texas, the company provides tool and die, computer numerical control and conventional machining, certified welding, precision sheetmetal work, plastic injection and…