Gym X 24 Hours
2327 S 57th St, Temple, TX 76504
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The General Manager is not professional. The staff lacks leadership and no employees are trained correctly to sign up new members. I worked at Scott & White and was assured that my membership was on a month to month schedule. When I had to move, I was informed that I had been signed up for a annual membership. Nobody could generate documentation that I signed annual agreement. After moving, I has charged not only for remainder of contract, but also an additional 2 months (60 day) cancellation.
I personally worked at Gym X in Lubbock many years ago, when I set up new agreements and renewals, the guest knew exactly what they where getting. The Temple Gym X should not be under the same name. My advice, STAY AWAY, THESE PEOPLE ARE CROOKS.
DO NOT Go to the Gym X in Temple, TX!!!! They hate and despise BLACK people. Sure they will take your year's membership money ($170.00), make you sign a contract to join the facility, and two weeks later kick you out because they say you're too noisy on the weight machines. Imagine that, on weight machines you're trying to work muscles groups and you're too noisy. The manager of facility is very unprofessional, condescending, and is very rude to you, Paul ____ . Unfair, discriminatory practices exist in this fitness center-- and no refunds are given. They do not care for your physical needs--just the MONEY is their only concern. Poor customer service (hang up on you on the phone)!!!
Don't go here! The machines are old or don't work half the time.The employees are rude and never helpful. The restrooms are dirty and need repairs. Not worth the money. I would not even rate them if I had the choice, but had to give them at least one star.
DO NOT GO HERE!! I went to the gym in Killeen but i would not recommend this Gym for anyone anywhere! They are completely unprofessional and half of the time the employees look confused and are not friendly at all. I ended up having to move away, cancelled my contract in early April and was told that I would not have to pay for the Month of May (i was leaving half way through april)but than harassed by the extremely rude manager and later called by their financial institute stating that I had to pay this same bill that i had been told by Gym X that didn't need to be paid. They don't care about their customers at all, all they want is your money. The gym is dirty half of the time, there's always a machine that is broken, the tanning beds suck and one of them doesn't shut all of the way. All around a terrible experience.