I have been to this facility a couple times and have had nothing but a great experience. This was not the case on my last visit. I went and was seen in a timely matter, I was asked what pharmacy I used and it was noted in my chart. As i was driving to the pharmacy, I called to verify they had received my Rx. To my surprise they has not. I called the clinic and expressed my concern and was told I needed to calm down! The pharmacy was going to close and I needed my medicine. I was told the Dr. Was with a patient. Well shouldn't you complete one before moving on to the next? I called back twice and come to find out they called it in to the wrong pharmacy twice. I had to drive 30 miles out of the way to pick it up and then to top it off.....it was prescribed Wrong! I called and left a message and finally 2 days later received a return call. I missed it and was left a message saying they would no longer see me as a patient, stating that I yelled at the staff! They never got my side of the story, nor do they obviously care. I will never use or recommended this urgent care, matter of fact I will encourage anyone I know to go to another clinic for care.
Temple, TX 76502
From Business: You most likely would like to stay in the privacy of your own home, but are finding sustaining your independence more difficult. Routine homemaking and personal care are becoming tiring and the fear of falling is more frequent. You can be assured that we are committed to helping you maintain your independence and have peac…
2125 S 61st StTemple, TX 76504
From Business: The Epic Health Services family of companies provides a unique, pediatric care continuum through each of its divisions to medically fragile children across the United States. Epic Health Services provides pediatric skilled private duty nursing; Epic Pediatric Therapy and Epic Developmental Services provide physical, occupa…
I had used Girling up until last week, when my insurance switched from one to another. I had the same healthcare worker waiting for the switch. 1st - they never informed me of the switch and 2nd as a person legal blind, they told the girl, but didn't tell me. 2. On Monday, I found out that I no longer had an aid. Since I have cancer, this was a problem. 3. I finally found who to contact on my insurance, and they called Girling on Friday, to switch me over. Girling told them, they no longer had any workers available. Mind you. Their worker was volunteering her time to help me get the insurance company to fax Girling. They lied. They lied to the insurance worker, they lied to me, they lied to their employee. The woman's name is Angie who lied to me. I wouldn't recommend them. Any company that lies to their customer, their workers, and the insurance company, is not really out to do good business.
This is a great home health agency. They took very good care of my mother. Thanks to the nurse, Danielle; physical therapist, Alisha, and Occupational therapist, Kevin.
Every time I have had to take my daughter or myself to your facility, it has been the most professional, pleasant, caring, and informative time I've spent with a medical team. Your team is always good to us on every level.