What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
2702 W Avenue MTemple, TX 76504
We have had several minor repairs (tail gate latch replaced, dents removed, etc) done at this business, and will use them any time we need repairs. Everyone was cheerful and made us feel as if we were the most important customer, despite the small jobs. Glenn was especially professional and help…
1002 N Twin Creek DrKilleen, TX 76543
Excellent customer service. My car was ready ahead of schedule and the paint was a perfect blend match. The price was the best out of 5 other shops I visited. I would recommend maaco of Killeen to anyone.
5849 N State Highway 6Woodway, TX 76712
From Business: Established in 1996, C & C Collision Center is a family-owned and operated company offering truck, trailer and automobile repair services. It operates a more than 27,000-square-foot facility, and its services include free estimates, pickup and delivery, certified paint and fiberglass repair, frame straightening, computeriz…
900 West StGeorgetown, TX 78626
From Business: Whether you have a VW Bug or a Mercedes-Benz, we are the one for you! We are conveniently located in downtown Georgetown at the corner of 9th and West Streets. We are ready to serve you. In business since 1978, we take pride in repairing your car back to factory specifications. We are I-Car and ASE trained. We currently wr…
2110 W Avenue MTemple, TX 76504
The excellent and professional care and attention to details given to my vehicle impressed me. I can't begin to say how happy I am with the excellent and personal customer service I received!! You went way above and beyond the call of duty to take care of me. Thank you for taking such great care…
2010 S Interstate 35Belton, TX 76513
I have known the people of Big Johns in Belton for 20 years and their work is the best. all of the cars that i have seen and have had worked on have been better than factory and have been done quickly. i would sugest anyone with autobody needs to take thier car to Big Johns in Belton.
2819 W Avenue NTemple, TX 76504
J & M Collision is a truly honest company. They are professional and do amazing work. I bought a pre-owned 2013 Ford Flex that wasn't loved very well by the previous owner. J & M fixed her up beautifully in a very short amount of time. I would recommend them to anyone who's is needing improvem…
204 W Avenue FTemple, TX 76504
I was recomende by a friend to come to poboril paint and body to have my truck painted due to the price and the work that is done "top of the line". So i thought i would go see for my self and when i got there the attitude of the employes was very welcoming and in stead of trying to ta…
3207 S General Bruce DrTemple, TX 76504
For the record Mac Haik Service department you sucks you need to be renamed screw you around department. I am not just some stupid female that knows nothing about cars. I have helped do more engine rebuilds and swaps than I want to count and can also explain the the science behind torque and hor…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
The place is jam packed full of cars but I never see anybody working on them...its just a hot mess in that garage. If you want to drop off your car and be in and out quickly....forget about it. These people move as slow as molasses running uphill during the wintertime. I had them look at a used car to tell me if there was anything it needed done to it. $90 dollars later they told me all it needed was an oil change and a tune-up. I said....I JUST GOT THE DAD GUM OIL CHANGED YESTERDAY! They said, oh...UH...then it just needs a tune-up. A few days later, a friend of mine told me the steering wheel was off center and felt it needed to be aligned. Olson's never even told me this. So, I call them and the wife of the owner answered. I requested to speak with her husband, but she said he was too busy and that she could speak on his behalf. She was VERY SNARKY. I explained all that had happened and she said that when they look at a car for issues, they only look under the hood unless otherwise specified. I explained that I just bought this car and DID SPECIFY that I wanted it completely inspected. I also told her that her husband mentioned if I had a service done, some of that $90 could be applied towards another service. I told her I was interested in having the car aligned and wondered if they would still honor the offer for me. She said since it wasn't done AT THAT TIME, there would be no discount applied towards another service. I said, now wait a minute. I would have had the service done at that time had I known to have it done. Not to mention when I dropped it off I told him to take his time since I didn't need the car right away. He had it for TWO WEEKS. I said certainly he can find a way to cut me a deal on an alignment. This woman literally said.....we need to put bread and butter on our table too, so I doubt he will, but I will give him the message. I haven't heard from these people since. TRUE STORY.
Great employer rapid repair
I can't leave a zero rating or I would. For 8 days the owner, James, told me he would have my truck ready "later today" or "tomorrow" and when he failed to have my vehicle fixed day after day I decided to take it somewhere else to get it fixed and I'm not happy about having to pay close to 300.00 to get my broken truck out of his shop but that should tell you how desperate I was to take it somewhere that would actually fix the truck. I did ask for an itemized receipt about the time or labor that was put into the vehicle but I got a very generic receipt. DON'T DO IT!!!
total cheats; money grabbers, and lies also have paperwork and phone call to prove. 1000 3000 quote that I had fixed down the road for 417.00 be warned go elsewere.
We have had several minor repairs (tail gate latch replaced, dents removed, etc) done at this business, and will use them any time we need repairs. Everyone was cheerful and made us feel as if we were the most important customer, despite the small jobs. Glenn was especially professional and helpful.
James and his front desk receptionist are the NICEST people I have ever dealt with for having my truck fixed. I will admit that everything didn’t go as quickly or as smooth as I would have liked BUT I will say that James MADE IT ALL OK in the end. I like an honest business that is run by honest people. THAT is hard to find in the auto mechanics field today. James, I give you a 5-star rating because of the kindness I received and because you made everything right in the end in every way. Thank you kindly!
I know that when I take my car into Ponders Auto & Fleet that they will do everything they can to make sure my car is running in peak condition.
The atmosphere at Ponders Auto & Fleet Service is great. All the staff members are friendly and they keep the place clean.
Very responsive and communicative--used them through AAA and it was seamless.Josh is a friggin' BEAST. He helped out immensely in getting my classic 1982 Mustang carefully and efficiently towed to my new house (both with insanely narrow driveways and gates to the back yard).I felt compelled to offer gratuity. A+ service. Thanks, Josh!
The staff at Ponders Auto & Fleet Service is always nice and they're helpful too. The explain what needs to be done and give you a fair quote.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.