spent 2 hours with the seller of a camera i needed for a project. the seller arranged for pick up at tempe because the scan said, and i was told and t it was there by ups head office. drove 60 miles to find it wasn't even in phoenix!!it was needed that day for a work project.after speaking with their head-office and telling them the requirement was for today , or no later than 12pm the following morning, for the project. they apologised and told me they would make sure it was the first delivery of the morning... well!! No show so far and i have lost the work contract.
I wish it were possible to write reviews with no stars. This place doubles the USPS fee to mail packages. DOUBLE! If you are sending something priority that is extraordinarily excessive. I understand they have to make money - but if my shipment costs $75 to mail and they charge $150, that is robbery as far as I am concerned. And they don't let you know that is why it is so expensive. Charge a flat service fee, or even a percentage - but double! Never again. Go to the post office.
Previous reviewers at least were able to contact UPS by phone to get incorrect information. All I get is a busy signal, not even a call waiting queue.
This place is AWFUL! Same experience as the first person that reviewed it... why in the HELL are you going to try to deliver a package 3 days in a row at the same time (around 11:30) when people who work day jobs are not home? Thats a big waste of time and resources. Then I called to have it reserved on will call so that I could just go get it. When I got there and gave them the necessary info, the proceeded to tell me that my package was "Still on the truck" (WHY was it there to begin with when I reserved it for will call?????). They told me to come back in between 7:30 and 8:30 PM. Oh sure, let me just get back in my car and drive all the way back over there. I called the next day to make sure the package was going to be there for me and the girl in customer service spoke to me like I was stupid for asking these questions, after THEY are the ones that made the mistake. Because of this, I am going to try to stay away from ordering things from sites that use UPS.
Saw them on the News and went in. Great place to sell gold. They even beat competitor quotes.