Just wanted to let you know how much I appreciate the work that your company and Erina in particular do in managing the Osborn Terrace. I know it is not easy and often thankless but Erina consistently responds promptly and thoroughly to requests, acts quickly when there is a problem and works well with the governing committee to protect our collective investment. The quality of management was a major factor in my decision to purchase a second rental unit there recently. Thank you!!!
3930 E Chandler BlvdPhoenix, AZ 85048
From Business: I am a licensed Realtor and well prepared to help you with any of your real estate needs. I have a Bachelor Degree and over 15 years of professional sales and mar…
I just finished up my lease with you guys and they were wonderful! Kate was helpful in every aspect of being a property manager. She was easy to get intouch with, and helped me work with the landlord when I had an issue. I would rent from them again if I was staying in the area for sure! Kate was amazing! I will definitely rent from them in the future!
Some of the best tactics to avoid work I have ever witnessed. Do yourself a favor and look for another property manager or realtor! Not working with Gerson Realty and Managment will be the best decision you make all year long!
Stay as far away from Mike Gerson and his company as possible. They are only interested in jobs they can cash checks without actually doing any work. Its crazy to me that this company hasn't been sued into bankruptcy already! Worst customer service I have ever experienced!
Our family rented a home from this company and they are an absolute joke.The worst customer service ever. Spoke with the owner about my experience his name is mike he could care less about our issues as he's still getting his paycheck from the owner of the property. DO NOT DO BUSINESS WITH THIS COMPANY!
I am very disappointed with my move out inspection, there was a great deal of hidden charges that resulted after my move out inspection. First off my property manager did not carry out the move out inspection and sent other personnel instead to complete my move out inspection, I felt this was unprofessional. I pointed out everything that was wrong without trying to hide anything to the other personnel, the other personnel stated that I should receive a small portion of my deposit back and that there was nothing serious wrong with the property. When I did finally receive an email 17 days later it stated that I OWED 295.00 $ to them and that I would be receiving no deposit back. There was an UNUSUAL 150$ charge for (removal of weeds) and when I spoke to my property manager about this UNUSUAL charge, she stated that there were weeds outside my fence line in the alley that had to be cleaned. I found this very troubling
Do not involve or even take time to get to know these properties. they are bad landlord, they just charge you for everything, air condition fix, fridge fix. Search Tim Wright ( tempe ) and you know. He is so inhuman and practice unfair business.
Never call renters back or address their requests. The floodlights have been out in my community for at least a year! I call them at least once/month, but things just don't get done.
DO NOT RENT FROM THEM ! . the worst real state company ever ! I have been with them for 2 years and I'm having the worst experience of my live, you will never get hold of them . they want to charge me $1200 on top of my 650 security deposit .they send me a list of stuff that need to be done that I reported when I first moved in. they are claiming that dish washer is not working . when I used it up till last day and it was perfectly fine , they want to charge me for extra 2 days because there office was close on Saturday and Sunday and I couldn't give them the keys till Monday ! taking into consideration that I contacted them many times on Wednesday asking how do I give them back the keys and they never got back to me till Monday and that's when I gave them keys back ! . there is a lot to say about them but simply they are the worst . so as an advice if you see their name on a property do not ever try !!
You are WARNED! Do not lease a property from this company. After your move out you will not get a walk through inspection until AFTER you have moved out and then you will not get a penny of your deposit back. We lost every penny of our deposit! We took detailed dated photos when we moved out showing a very clean home and faith real estate refuses to return our calls/emails. When we do get a hold of the broker Joan Faith she hangs up on us NO JOKE. We are filing a complaint with the state of AZ and are taking further legal action to get our deposit returned to us. I hope this doesn't have to happen to anybody else and I will continue to do everything in my (and my attorney's) power to make the public aware of this company's actions.