Terrible nursing staff. They come in have you sighn their paper so they get paid take your blood pressure and out the door they go. Don't even offer to help you get in contact with your Dr even tho you have told them the issues. Their more interested in telling you about their life/problems than your. Please remember you have a choice of who comes to your home. So if you get this company or another assigned to you from being discharged from a hospital or not You can fire them at any time and move to another company. These people at universal caused me more stress that I truly didn't need.