What to Know About: Water Damage »
Some of the next steps to take after flooding damages your home.
2942 N 24th St Ste 114Phoenix, AZ 85016
From Business: ABCOM Energy Saving Products Energy Savings 24/7Home of revolutionary products that guarantees to substantially save you money on your utility bills. People in we…
1310 N Mondel Dr Ste 102Gilbert, AZ 85233
From Business: First Choice Restoration is a locally owned, full-service company that offers restoration and repair services for damages caused due to fire, water and storms. Th…
Some of the next steps to take after flooding damages your home.
Very prompt and professional!I recently bought my home and one day after taking a shower in the upstairs bathroom I went into my downstair bedroom and noticed some water dripping from the ceiling. I called my home warranty company and they sent out two really shady guys. The warranty guys were clueless and really not helpful at all - basically they told me that it's probably not the drain and that is all they would cover. I was about to throw them out when they recommended Adams D&R.Two guys from Adams showed up like 20 minutes later and compared to the home warranty guys they were a breath of fresh air. The Adams guys were well-dressed and professional, they used some high-tech gear to look through the walls and see where the water was leaking. They wrote up a professional quote and laid out everything for me and they even contacted my insurance company to help me submit a claim. In the end, my insurance company denied my claim so I didn't have any work done, but my shower is still broken - fortunately, I have two other bathrooms! ;)I'm low on funds because of a recent home purchase, but when I have the funds...I'll call Adams to get the work done because I feel confident that they would get the job done *right* and *fast* and when you have water damage you want the repairs done correctly or you'll just end up in the same situation again.
The first floor of our home flooded and I called Adams Disaster & Restoration. Shane and his crew came immediately!!! They dried the first floor for 72 hours and sanitized every nook and cranie. These guys did an awesome job of removing any trace of mold!! First they sealed off the area well! Next they ran dehumidifiers and air scrubbers to clean the air of mold. Then came the hard part - wherever walls got wet, they removed the drywall 2 feet up (on both sides), then scrubbed the 2x4s clean. They scrubbed the floor so clean, it looked like a different color. Jermy practically insisted that I have a couple of people come out and confirm there was no bacteria/mold left behind - so we had someone come out and swab the floor to look for bacteria, and another guy do air samples to look for mold, and both came back clear. They really seem to have their clients best interest in mind. I was shocked by their attentiveness and sensitivity to my situation.On top of how awesome they did. Shane was so helpful throughout the entire process. He explained the importance of doing it the right way and not making any short cuts. He worked with my insurance agent and made sure I got everything I was entitled too! It was like we had a lawyer on our side fighting for us!! They also did not make me pay a cent more then the insurance gave us!!!!
I was struggling to find a professional and responsive company until I contacted Adams Restoration. Shane was exceptional as he walked me through the exact process and I could always get him on phone, which is surprising because he is the owner.... Very Responsive!!!!!The Crew did an amazing job of setting up containment only where it is needed and they were very empathetic towards any inconvenience that may have been caused. In fact, they went out of their way to ensure that we have a working kitchen before the weekend because we have 5 kids.It is without any hesitancy that I recommend these guys to family, friends and others who ask. Job well done!! Thank you Shane and crew!!
We had just bought our first home. As new home owners we were devastated when we came home to our master bathroom flooded from a leak copper pipe. We contacted the previous owner as well as the realtor and they were no help. So we called a plumber who had good reviews. They told us they were unable to do anything and we had to call a restoration company. We didn't even know where to begin so they referred Adams Restoration. Shane was there within the hour and was a great help. He helped us file our insurance claim. They put our bathroom back to new and even put everything back in the place we had it originally! It was like nothing ever happened! They kept us updated everyday with progress. Thanks Adams!
First I want to warn you that this company has questionable ethics. I wish I had seen the reviews on Yelp before, but given the situation, I needed to get the sewage issue resolved quickly for my tenants.Yelp reviews, https://www.yelp.com/biz/adams-disaster-and-restoration-tempe-2?hrid=onHAvcFjzhaEKKI0oAUX7QWe had an ejector pump back up in one of my rentals. Adams Restoration was recommended by a plumber (Big G Plumbing) and very promptly came to the house. At first they gave an estimate of $5000.00 to clean up the sewage overflow in a closet and adjoining bathroom. When I pointed out that it seemed high, they told me not to worry and just file a claim with my insurance company. After I told them my deductible was $5000.00, the estimate suddenly went down 50%. After they completed their work, they returned twice to correct some of the issues that I pointed out. This included, visible seams in the drywall, cracked tiles, paint from the floor molding on the drywall, gaps between the floor molding and the drywall etc... I am not a stickler for work and have been reasonable and patient with this company. Originally they wanted $2500.00 upfront for the work, but I gave them a partial deposit. They now want the remaining amount since they consider the work completed, but I recommend they cut their losses before I decide to take legal action and report them to theBetter Business Bureau, bbb.org/phoenixArizona Attorney General, azag.gov/complaints/cons…Arizona Registrar of Contractors, roc.az.gov/file-complaintA picture is worth a thousand words so take a look at the pictures I have posted and decide for yourself if this looks like work from professionals or amateurs.Note Big G plumbing does great work. Greg agreed that the work was poorly done and will not be recommending this company in the future. Greg from Big G does good work! Adams Restoration not only tries to overcharge your insurance company, their work and service is very unprofessional.
I used Adams restoration company to upgrade my electrical. They installed 12 can lights in the garage. I only had the light from the garage door so it was very dull. I can’t say enough about them. Sean and Justin showed up, they got the job done, and they where on time. Very professional people, they went above and beyond the call of duty. I will be using this company again in the future. I will be referring all my friends and family to this company.
A supply line in my kitchen broke and I had called a plumber I found online, I told him the situation and he notified me that he couldn't get to my house right away because he was on his way to another call, but said I needed to call Adams, a restoration company, due to the severity of water damage that I had explained to him over the phone. Tucker showed up 30 minutes after I got off the phone with their office, he was able to start right away and even had created access for the plumber, making his job easier and the timing faster. He got me covered by my insurance over the phone and within 2 weeks my kitchen looked amazing and was up in running again. I had never used the plumber of Adams before, but I am glad that it worked out the way it did, everything was easy and fell right in place.
Mistakes happen, and when it comes to owning a carpet or rug, mistakes usually mean stains. The plush softness of carpet and rugs comes with a price: the time and care required to clean them. Cleaning your carpet or rugs can require some extra work and special techniques that differ from typical hardwood or tile floors. In some cases, you may even need to hire a professional to get the best results.
For minor stains or routine cleaning, it's possible to effectively treat a carpet or rug yourself. If a thorough vacuuming doesn't get rid of dirt in certain areas, here's how to tackle them on your own.
A number of liquids can stain carpet or rug materials, including wine, coffee, nail polish, or blood, to name a few. Depending on what caused the stain, the carpet or rug's material, and how long it's been there, you may need to use different techniques or cleaning supplies to get rid of it. In general, though, keep the following ground rules in mind for stain removal:
Take these steps to remove a stain as soon as possible to prevent drying.
Some stains may come out with little more than water or a mild soap. More serious stains may require a solvent to make removal easier. The best solvent to use depends on what caused the stain.
-Water-soluble stains: These include berries, cola, food dye, jelly, mud, washable ink, or wet paint. Mix a solution of 1/4-teaspoon nonbleach detergent (or white vinegar) with 32 ounces of water.
-Dark water-soluble stains: Chocolate, coffee, mustard, tea, wine, and bodily fluids often stain much more readily than other water-soluble materials and need a different solvent. Use 1 tablespoon of ammonia mixed in 1 cup of water first. If this doesn't work, try combining one part chlorine bleach with five parts water. These solvents may remove color from certain fabrics like wool, so check with the manufacturer for the best cleaning method.
-Oils and waxes: This would include glue, gum, nail polish, and cigarette residue. The best way to clean each of these varies - some may need to be simply scraped off or, if possible, frozen to make it brittle and then chipped away. Most glue can be dissolved and removed using a solvent like rubbing alcohol. Nail polish may also be dissolved using rubbing alcohol or with nail polish remover containing acetone.
Unfortunately, some stains may prove difficult to remove using household products. In any case, vacuuming and spot cleaning may not be enough to get your carpet or rug looking like new again. That's why many homeowners opt to hire a professional carpet cleaning service on a regular basis, around once every 12 to 18 months.
When it comes to heavy-duty carpet cleaning, you have many options to pick from. The two most common methods for cleaning carpets are steam cleaning and dry cleaning.
Steam cleaning is a common method for professional carpet cleaning, but the name is somewhat misleading. Steam-cleaning services use machines that utilize hot (but not boiling) water in combination with a vacuum. The water is heated inside the machine and sometimes mixed with detergent before being sprayed directly onto the carpet. At the same time, a vacuum sucks up the water almost immediately after hitting the fabric. The hot water extracts far more dirt and stains than would be possible by hand.
Cleaning machines using hot water extraction can be purchased or rented for home use, but they aren't always as powerful as what professional cleaning services use. Improperly drying the carpet may also cause bacteria or mold growth. Professional cleaners also employ a number of other methods to pre-treat the carpet and ensure adequate drying. For these reasons, professional carpet cleaning may be preferable to do-it-yourself methods.
Carpets or rugs can also be thoroughly cleaned using a dry-cleaning method. As the name suggests, there is much less water involved in dry cleaning, which means the carpet can be ready to use in less time. Using powerful solvents to break down dirt and stains, dry cleaning puts less physical stress on the carpet, and thus might be better in the long run. However, dry cleaning is usually more expensive than hot-water cleaning services. In addition, the chemicals used to dry clean carpets might irritate pets, people with sensitive skin, or anyone sensitive to strong odors.
Before choosing a professional carpet cleaning service, make sure you will be getting what you paid for by asking the right questions and doing your homework.
Again, there are pros and cons involved in using a hot-water-based cleaning service or dry cleaning. Take into consideration not only cost, but how long the process will take from start to finish, including drying time. Also take note of the material your carpet is made from, and consult the manufacturer if possible to learn about the best ways to clean it. If you or your family is sensitive to any chemicals, be sure to keep this in mind and ask about what chemicals are used.
You can find reviews of most professional carpet-cleaning services online, as well as information about a company's specific process, the chemicals used, and cost. It's also wise to ask friends and family members about services they've used in the past to get a recommendation. Don't always go with the service offering the lowest price, or hire a service who advertises door-to-door or over the phone, unless you have done thorough research on them.
Carpet cleaning services will be entering your home, potentially while you aren't there, so you want to feel comfortable with the business you trust with this responsibility. Ask if the company conducts background checks on employees, as well as if they are insured in your state. Without liability insurance, a mistake that results in damage to your home or furniture may be your responsibility to pay for.
If you've found a carpet-cleaning service you can trust, ask to get a quote. This may involve specifying exactly what services you would like performed, as well as the size of your home's carpeted area. Make sure you understand exactly what is included in a quoted price. Some businesses may charge extra to move furniture, clean stairs, or use special treatment methods. It's also common for businesses to sell customers on products and services they don't need. Don't hesitate to ask questions if any detail about the quote is unclear.
If you instead want to rent or buy a carpet-cleaning machine to use yourself, you have many options to pick from.
Since heavy-duty carpet cleaning isn't a frequent activity for most homeowners, many choose to simply rent one of these machines. Of course, renting is usually much cheaper than owning a machine or hiring a service, which is the biggest advantage in this situation. But not all rental units perform equally, and some might require extra drying time or the use of special solvents that will cost more. There's also the time and effort that goes into carpet cleaning - renting a unit means you must also move furniture yourself and pay close attention to ensure you're operating the unit correctly. Making a mistake could mean damaging your carpet or the unit itself. Also, improperly drying carpet could allow harmful bacteria and mold to grow. Before renting a carpet cleaner, make sure you're up for the task at hand.
Homeowners can purchase carpet cleaners ranging from compact units to full-size industrial-strength machines. Besides price, take note of the features of a unit and compare them to what you most need from a carpet cleaner. Some models specialize in removing allergens from pet hair, while others may work better on tough stains, for example. Another key consideration: Make sure you have room for it. Some carpet cleaners can be bulky and require ample storage space.
Other features you may want to look for in a cleaning unit include:
Make the right choice in carpet cleaners by considering all the options available to you and how they fit into your needs and budget.