1500 E Broadway Rd, Tempe, AZ 85282
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DON'T EVEN THINK ABOUT LIVING HERE!!!!! TERRIBLE MANAGEMENT, NO CUSTOMER SERVICE, POOR STAFF QUALITY. I REPEAT, GO AWAY. THERE IS A MILLION NICER PLACES TO LIVE IN TEMPE...Oh well, where do I start lol? I moved here on December 1st, 2017. My heater and washing machine didn't work for a month. They weren't able to fix it until the end of December. I had some other issues as well, but the main issue I am having and they still didn't fix it till now is due to Onnix neglecting to fix the hot water issue that caused all apartments on the west side of the complex to not have hot water, anyhow they were able to fix the issue on most apartments. However, the hot water issue in my apt and couple of other apts wasn't fixed. When I spoke to the Leasing office again they told me they will try their best, they tried fixing the problem but at the end, they weren't able too. They have lied to me about the temperature of the hot water saying its 102F, and there is nothing that they can do. Well I checked myself and it was at 93F, I called Tempe court and they sent an inspector to check on the issue and the inspector confirmed that the water temp is 93F and that Onnix is violating the code of the city of Tempe. I spoke to them one last time and they didn't offer any compensation to me, they only took $167 from my $1,000 rent... like really? I didn't have a working washing machine and no heater for a month and I still don't have hot water and you are going to take a $167 off only? They also said there is nothing else that they can do, just imagine taking an extremely cold shower at 6AM? I would be shivering and I started hating taking a shower lol, I even stopped going to the gym so I don't shower twice a day... If you want to live a miserable life, then go ahead and come live here :)
DON'T GET FOOLED BY THE ONE MONTH FREE RENT OFFER, ITS A TERRIBLE DEAL IF YOU WANT TO LIVE IN A HASSLE AND CONSTANT PROBLEMS.
Signed1yearLease. Worse decision of my life.We had so many problems with this complex.The Washer and dryer do not work for any units.My mountain bike stolen from here and it was locked up.While on Vacation someone tried to break into my apartment.The water is shut off once a week for a whole day!! My neighbors brought police over very often because they were always fighting (physically and verbally).Oneday, while on my way to school the whole complex was blocked off with 20+ police cars and helicopters overhead looking for dangerous suspects!! Cops yelled at me to get the heck back inside my apartment asap so I did. Someone was shot and KILLED in the jacuzzi by the gym. Our 2 bedroom apartment on the second floor was infested by cockroaches and we had it sprayed and condemned but they would never go away. Our apartment smelled like cig smoke 24/7 because the of previous tenants and because it was not cleaned well before we moved in. SAVE YOURSELF THE HASSEL AND DO NOT EVER MOVE HERE!!