CCPA

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Please contact the business for updated hours/services due to the COVID-19 advisory.

Hours
Regular Hours
Mon - Fri:
Extra Phones

Phone: (602) 323-5070

Phone: (520) 295-1111

Categories
Eldercare-Home Health Services, Home Health Services, Hospital Equipment & Supplies, Nurses-Home Services

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Jonathan U.

01/05/2017

Overall
Expertise
Facility
Professionalism

Your health is FAR too important to entrust with this company!

They call themselves Arizona Home CARE. In truth, they care about one thing – not you, but their bottom line.

If I miss an infusion, my life is literally put at risk. Still, undeterred, they threatened to cancel my coverage shortly before an infusion (w/o giving me enough time to find another provider). Not because they couldn't get the medicine, but because they decided my insurance wasn't paying enough, even though THEY AGREED TO THE PAYMENTS. Only after threatening them with a lawsuit, they backed down.

Then, several weeks later, after Blue Cross Blue Shield cancelled Maricopa County coverage, another problem came up. I offered to pay for my treatment out-of-pocket with a payment plan and a $1,000 deposit, since I didn't have time to look elsewhere, and once again, missing a treatment puts my life at risk. That wasn't enough, they told me, and asked for a $4,500 deposit. Luckily, I could get the money together. So, I called them back to tell them I'd pay the up-front amount. Then, however, they told me, I now had to pay the entire $5,600 cost up-front, even though most other patients can sign-up for payment plans on amounts approaching $1,500.

Genie in billing is an angel, and Scott is a quality nurse. Robyn, the "brand ambassador" in billing, is the unique sort of nice person who will tell you to "have a nice day," after putting your life at risk. The owner, meanwhile, is a total, 100% scumbag. Don't give her your money and trust her with your health.