Just wanted to let you know how much I appreciate the work that your company and Erina in particular do in managing the Osborn Terrace. I know it is not easy and often thankless but Erina consistently responds promptly and thoroughly to requests, acts quickly when there is a problem and works well with the governing committee to protect our collective investment. The quality of management was a major factor in my decision to purchase a second rental unit there recently. Thank you!!!
I just finished up my lease with you guys and they were wonderful! Kate was helpful in every aspect of being a property manager. She was easy to get intouch with, and helped me work with the landlord when I had an issue. I would rent from them again if I was staying in the area for sure! Kate was amazing! I will definitely rent from them in the future!
The Slums on Orange1. Place is full of roaches. I have had the bug guy out repeatedly since I moved in. At the pool, next to the ladders is where the pigeons hang out and defecate all over the ground. Never cleaned. 2.The maintenance here is minimal at best. Corners cut every time. My A/C leaked in the apartment, and the management and maintenance both said, “Let’s just see if it dries up and the problem fixes itself”. A month later, I finally got a new A/C and the leak stopped. Had wiring issues in a light fixture. After maintenance came out, he told me the wires were loose, then shoved them back up into the junction box, and as long as I don’t touch the light, it should be okay. 3.Wet dog and hot bologna smell comes from all the vents.
1st southwest realty was the most unprofessional and dishonest outfit I have every experience. The took my deposit after I left this property in. The better condition than I found, I a a disable grandmother raising my grandchildren and they took bread off my table- then they lied and lied do not buy or rent fromthem
Some of the best tactics to avoid work I have ever witnessed. Do yourself a favor and look for another property manager or realtor! Not working with Gerson Realty and Managment will be the best decision you make all year long!
Stay as far away from Mike Gerson and his company as possible. They are only interested in jobs they can cash checks without actually doing any work. Its crazy to me that this company hasn't been sued into bankruptcy already! Worst customer service I have ever experienced!
Our family rented a home from this company and they are an absolute joke.The worst customer service ever. Spoke with the owner about my experience his name is mike he could care less about our issues as he's still getting his paycheck from the owner of the property. DO NOT DO BUSINESS WITH THIS COMPANY!
I am very disappointed with my move out inspection, there was a great deal of hidden charges that resulted after my move out inspection. First off my property manager did not carry out the move out inspection and sent other personnel instead to complete my move out inspection, I felt this was unprofessional. I pointed out everything that was wrong without trying to hide anything to the other personnel, the other personnel stated that I should receive a small portion of my deposit back and that there was nothing serious wrong with the property. When I did finally receive an email 17 days later it stated that I OWED 295.00 $ to them and that I would be receiving no deposit back. There was an UNUSUAL 150$ charge for (removal of weeds) and when I spoke to my property manager about this UNUSUAL charge, she stated that there were weeds outside my fence line in the alley that had to be cleaned. I found this very troubling
Do not involve or even take time to get to know these properties. they are bad landlord, they just charge you for everything, air condition fix, fridge fix. Search Tim Wright ( tempe ) and you know. He is so inhuman and practice unfair business.
Never call renters back or address their requests. The floodlights have been out in my community for at least a year! I call them at least once/month, but things just don't get done.