First I want to warn you that this company has questionable ethics. I wish I had seen the reviews on Yelp before, but given the situation, I needed to get the sewage issue resolved quickly for my tenants.Yelp reviews, https://www.yelp.com/biz/adams-disaster-and-restoration-tempe-2?hrid=onHAvcFjzhaEKKI0oAUX7QWe had an ejector pump back up in one of my rentals. Adams Restoration was recommended by a plumber (Big G Plumbing) and very promptly came to the house. At first they gave an estimate of $5000.00 to clean up the sewage overflow in a closet and adjoining bathroom. When I pointed out that it seemed high, they told me not to worry and just file a claim with my insurance company. After I told them my deductible was $5000.00, the estimate suddenly went down 50%. After they completed their work, they returned twice to correct some of the issues that I pointed out. This included, visible seams in the drywall, cracked tiles, paint from the floor molding on the drywall, gaps between the floor molding and the drywall etc... I am not a stickler for work and have been reasonable and patient with this company. Originally they wanted $2500.00 upfront for the work, but I gave them a partial deposit. They now want the remaining amount since they consider the work completed, but I recommend they cut their losses before I decide to take legal action and report them to theBetter Business Bureau, bbb.org/phoenixArizona Attorney General, azag.gov/complaints/cons…Arizona Registrar of Contractors, roc.az.gov/file-complaintA picture is worth a thousand words so take a look at the pictures I have posted and decide for yourself if this looks like work from professionals or amateurs.Note Big G plumbing does great work. Greg agreed that the work was poorly done and will not be recommending this company in the future. Greg from Big G does good work! Adams Restoration not only tries to overcharge your insurance company, their work and service is very unprofessional.
I used Adams restoration company to upgrade my electrical. They installed 12 can lights in the garage. I only had the light from the garage door so it was very dull. I can’t say enough about them. Sean and Justin showed up, they got the job done, and they where on time. Very professional people, they went above and beyond the call of duty. I will be using this company again in the future. I will be referring all my friends and family to this company.
A supply line in my kitchen broke and I had called a plumber I found online, I told him the situation and he notified me that he couldn't get to my house right away because he was on his way to another call, but said I needed to call Adams, a restoration company, due to the severity of water damage that I had explained to him over the phone. Tucker showed up 30 minutes after I got off the phone with their office, he was able to start right away and even had created access for the plumber, making his job easier and the timing faster. He got me covered by my insurance over the phone and within 2 weeks my kitchen looked amazing and was up in running again. I had never used the plumber of Adams before, but I am glad that it worked out the way it did, everything was easy and fell right in place.
Justin and his crew cleaned our carpets and did an amazing job on them. Professional service that's efficient and detailed. Definitely recommend them. We will use from now on!