Management is doing an excellent job of transforming this gym. It used to be a bunch of spoiled bratty teens running the front desk. All the workers are very friendly now. Whenever I have any concerns they are addressed right away. All front desk people are professional and well spoken. They deserve five stars for great customer service. Thank you!
This is my favorite LA FItness location. The lady in the childcare is the sweetest ever. They could not have hired a better person for the job. My kids adore her and coming here. The front desk is always friendly and the facility is super clean. I always see at least one person cleaning when I work out here.
The owner/instructor (Kenny) has been made aware of a child who has become physically aggressive through the time he has been training with him and due to parents being separated he is continuing to train the child. Regardless of having this knowledge, the parent that PAID for services is asking for him to stop training the child and he refuses. Why would you continue to train a child knowing he is behaving in this manner using the techniques he is learning in his facility? I have never seen a facility that does not train discipline along with defense skills, and even more to continue training knowing that a child is using it outside of the gym to hurt other children. Punching is one of the child's only behavior problems, this isn't a child who is out of control. I did my due diligence and spoke to several others in the industry and they know Kenny as this type of person. When speaking to him, he immediately responded with aggression...it makes so much sense now. Disgusting!
This gym is awesome. The people work together as a team to achieve their fitness goals. Josh Hubby is the owner and he is passionate about helping people do their best. You should definitely check it out.
These people call me and then refuse to speak.