Very bad service, as per owner’s instructions they are gave food to customer only 1/2 of portion compared with other Ponda Express. When you ask them to put more rice or noodles in the bowl which they gave portion only enough for 2 bits , they are extremely un-willing to add more. Watch out for this shop!
To whom it may concern,I urge you to please view security video and audio on 9/23/14 @ 8pm I went through the drive through at the 28100 Jefferson Ave Temecula, CA 925900.No one answered the drive through, drove to 1st window no one there, drove to the second window nice young man apologized and took my order paid and waited. He then asked if I could park and wait in the reserve area, I indicated its late and no one assisted me initially. I didn't want to be forgotten if I parked, so I preferred to wait at the window. There was one car behind me, the manager Cynthia came to the window and told me you need to move your car to the reserve area and I explained what happened and I preferred to wait at the window. She then became very upset and rolled her eyes and yelled "YOU NEED TO MOVE AND WAIT THERE!" I work under stress and know to emotionally detach myself, I calmly replied I will not move you can either let me wait at the window for my food or refund me my money. Keep in mind my food was already ready, her co-worker placed it by the window next to her, Cynthia refunded my money and my 4 kids in the car went without food. It's so sad to have a manager with such a horrible attitude and too much pride, this is not the position for her and unfortunately the longer you have her there will be a ripple affect towards McDonalds, I will no longer eat, buy, or promote McDonalds. I will actually be blogging and placing my experience on several different online review websites.
On 5/28/2014 @ 11:21 I ordered one santa fe ckn and after I ate that I got really sick I called carls jr to see if anyone else has gotten sick and they just put me on hold and do not want answer the phone anymore my health is getting worse can the manager encharge of this resturant email ASAP.
OMG Just went to Fatburger.THE BOMB...It was sooo good.The service was wonderful.FYI Tuesday's are buy one burger get a burger FREE.....