Customer Service agent was so rude. I had a manager from a different location listen over the phone, even he couldn't believe how rude he was. I have yet to receive my $100 refund.
We made reservations a month prior, but when we arrived to pick up the van, they told us, with all the calm in the world, that there was no car available, even though we had reserved a month prior! Unhelpful employees and terrible service, I really don't know who these fools think they are. NEVER renting from them again, and by other things I have heard about this office, I strongly suggest you don't either.
Ask for Daisy. She is great!