Great variety of motorcycles to choose from. They have monthly events at their location, fun for the family or adult night out. Very friendly staff.
Went in this store today worst customer service ever not friendly at all. Still spent 200$ there , they need to have better customer service!
Went there with tire that seemed to be defective. Bought tire at different dealer but was in area on ride when battery died. The tire had only 10K miles with plenty of thread left. It looked like it was coming apart with long slits all around the entire tire on both sides of the threads. This was last Saturday, was told they had to call Dunlap Tuesday to discuss and determine what type of discount on replacement if not full replacement on tire that was only 4 months old. Had to put on new tire because it was not holding air. Never heard from them, called to check then told they had to talk to parts, now Friday and nothing. Probably just blowing me off. But hear is the thing, what if the dealer I bought the tire from got a bad batch of tires from Dunlap, there can be a number of bikers out there on them just because these guys did not want to created an RMA ticket for the tire and give a customer a discount for something that could be defective.
I went to a different place and got the run around. Garrett made the entire experience fun and I walked away with my new baby. Selection was perfect and Garrett really helped me find the perfect bike.
Had a great experience. They were willing to help me out with my situation and get me my bike
If I could give him 0 stars I would. I took my bike in because of his "great" reviews. He couldn't see me for a week but I was patient and thought he was the best. My bike had a ticking noise and was running like hell. Felt like it was missing a cylinder. He took almost a week then told me it was an exhaust leak. I disagreed but as an honest man, I paid him. I checked my exhaust and smoke tested it. No leak. I called and he told me he was too busy to talk to me. I then called the next day and was he was rude and said he could check the bike in 2 weeks. Seems like I should have been first on the roster since it had already been two weeks. I took my bike apart, checked everything and my #3 cylinder had no compression.. burnt a valve. Thanks to Jeff, I'm out money and two weeks of my motorcycle which I ride daily. I'll be going back to get my refund.
The staff, sales, as well as Service Dept. are very nice and wiling to help. I'm always greeted with a smile.
The Service Department has performed work on my Buell in an extremely top notch fashion! I am very pleased with the manner in which both Mark and Kevin handled my work order and parts ordering, and Casey did an absolutely fantastic job in the work performed... my bike rides like new! I am very happy with the results and would gladly return to Quaid for any of my business! Thanks a million!
Casey in the parts dept. is very knowledgeable and always willing to help. The lady's in motor clothes are very friendly and always there to help as well.
My wife and I have been looking for just the right bike for us to ride. It has always been our dream to travel from one side of the country to the other side of the country. I walked into Quaid and felt right at home. The service was very nice and My sales person helped me with finding the right bike. Chrome, well ya I had to have it. it seems to take a lot longer than I expected to get chrome put on the bike but I guess that will be ok. The clothing girls also helped us get all the gear we needed, so we would be safe on our new adventure. Thank you quaid Harley Davidson